Windows

Jul 18, 2008

My Digital Life Editorial Team

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Remove or Reset Trend Micro OfficeScan Uninstall Password to Default

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Trend Micro OfficeScan is an enterprise security solution with complete anti-virus, anti-spyware and anti-rootkit that been deployed on company’s desktops, laptops and file servers to protect and secure the perimeters of corporate network and systems against today’s complex, blended threats and Web-based attacks.

Usually, administrators will lock the corporate edition of Trend Micro Office Scan client program by assigning an uninstallation password, which must be entered correctly when computer user attempt to uninstall Trend Micro OfficeScan client from the PC.

So how to uninstall or remove Trend Micro Office Scan when the password to uninstall is unknown or lost? Here’s a simple hack to remove or reset the uninstallation password for TrendMicro OfficeScan, after which user can uninstall Trend Micro Office Scan by using the default password.

1. Search for Ofcscan.ini file. Normally the file is located in C:\Windows folder for Windows 95 and Windows 98, or C:\WINNT directory for Windows NT and Windows 2000. In newer operating system, the Ofcscan.ini can be saved in C:\Program Files\ folder.
2. Open the Ofcscan.ini file using Notepad for editing.
3. Search for the [INI_CLIENT_SECTION] section heading.
4. Locate the line starting with Uninstall_Pwd=. Comment the line (make it inactive by typing a # at the beginning of the line, i.e. #Uninstall_Pwd=…..
5. Insert a new line beneath the existing line as following:

   Uninstall_Pwd=70

6. Save the Ofcscan.ini file.
7. Try to uninstall Trend Microsoft OfficeScan again. When prompted to enter a password to continue to uninstall, enter 1 as the password.

Alternatively, if above hack does not work, user can always manually uninstall Trend Micro OfficeScan client, bypassing and skipping all password requirement.

Related posts:

1. How to Manually Uninstall Trend Micro OfficeScan Corporate Edition Client
2. How to Uninstall and Remove Trend Micro Internet Security Pro and (PC-Cillin) Internet Security 2005/2006/2007/2008 Manually
3. Hack to Remove/Uninstall Symantec Norton Antivirus (SAV) Client without Password
4. Trend Micro PC-cillin Internet Security 2006 Review by HardwareZone
5. Trend Micro PC-cillin Internet Security 2007 Beta for Windows Vista Free Download

76 Comments

• 
  farianu January 12, 2012 at 2:55 pm

  thank you very much… it work…. GREAT

  Reply
• 
  Michel December 27, 2011 at 12:32 am

  Thanks, worked for me!

  Reply
• 
  AirDog July 18, 2011 at 11:53 am

  Thank you!

  Reply
• 
  Allan Mathiesen July 17, 2011 at 9:52 am

  Worked perfectly many thanks

  Reply
• 
  nabil July 16, 2011 at 6:57 am

  Doesn't Work please help me how to remove

  Reply
• 
  David Dayton July 10, 2011 at 4:31 am

  Worked perfectly, excellent instructions. Thank You!

  Reply
• 
  Gene July 5, 2011 at 5:20 pm

  Worked, Thank You So Much!

  Reply
• 
  Emanuel June 14, 2011 at 6:50 pm

  try to make the changes, but still calls me password = (q must be some way did not do well = S, could explain in more detail =)

  Reply
• 
  Dan May 17, 2011 at 12:04 pm

  Thank you!

  Reply
• 
  C Love March 30, 2011 at 11:21 pm

  Thanks, You got skills…:-)

  Reply
• 
  Terry March 21, 2011 at 7:27 am

  To uninstall or stop Trend Micro Office Scan (TMOS)…before attempting anything, see if the password "trend" works. before attempting anything, see if the password "trend" works. before attempting anything, see if the password "trend" works. before attempting anything, see if the password "trend" works.

  Reply
• 
  rich lofton March 19, 2011 at 9:12 am

  the trend office uninstallation provided worked perfect for me. thanks.

  Reply
• 
  Bassam February 21, 2011 at 2:47 am

  Thanks You

  Reply
• 
  Cordy January 30, 2011 at 8:09 pm

  Worked like a charm!

  Thank you SO much..

  (can someone please get alex some help?)

  Reply
• 
  Marcelo January 19, 2011 at 10:53 am

  thanks a lot.
  works perfectly

  from brazil

  Reply
• 
  Paul January 16, 2011 at 4:59 pm

  Worked — thanks!

  Reply
• 
  Eddie December 12, 2010 at 9:18 am

  Thank you it worked perfect

  Reply
• 
  Frankie November 27, 2010 at 9:05 pm

  had a difficult task in reviving my uncle's notebook.. an old hp compaq with a 80gb hard drive.. the thing is filled with tons of worms and trojans.. had to remove TM officescan, and unbelievable, a norton on the same system.. lol.. it had the password which was bugging me and your workaround went fine. thank you!

  Reply
• 
  AK November 21, 2010 at 10:13 pm

  Superb! It worked well for TM office scan cleint

  Reply
• 
  Kurt October 28, 2010 at 12:12 pm

  Well that didn't work at all. It kept asking for the password and no matter how often I entered the number 1 it just kept asking.

  Reply
• 
  K. Coady October 21, 2010 at 11:48 pm

  Worked fine. Thanks!

  Reply
• 
  alex October 20, 2010 at 3:04 pm

  i dont know where you are suposed to search for the Ofcscan.ini file or the C:Windows . like can you explain what exactly we are supposed to do.

  Reply
• 
  Jeremy September 26, 2010 at 10:27 pm

  Thanks!

  Reply
• 
  Mike September 13, 2010 at 2:37 pm

  Worked great!

  That was a big help. Thanks a lot.

  Reply
• 
  Melissa September 8, 2010 at 2:04 pm

  Thank you SO VERY MUCH, this worked!! I took the extra step of changing these lines:

  "client allow uninstall" from "0" to "1"

  "client allow unload" from "0" to "1"

  Commented as above for the Uninstall password & added the line as recommended

  Also changed "unload protect" from "1" to "0"

  Was able to uninstall using password "1" as instructed – uninstalled without a hitch!!

  Reply

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