Internal Error 2739 Error in Vista (32 or 64-bit) When Install Adobe Photoshop CS3 and Reflector Related Programs

When trying to install some application software in x32 or x64 editions of Windows Vista, you may encounter the following error message when trying to install the program by double clicking on Setup.exe installer. The programs affected include Adobe Photoshop CS3, Adobe Fireworks CS3, Adobe Flash CS 3, Adobe DreamWeaver CS 3, Adobe Creative Suite 3 Web/Production Premium, other Adobe Creative Suite 3 products, older Adobe CS2 software, and other software such as .NET and VB Reflector!, regardless of whether the software is trial or licensed product.

Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance. Internal Error 2739.

The problem is applicable for both 32-bit or 64-bit version of Windows Vista. The solution for Internal Error 2739 problem is to re-register the JScript.dll (or optionally VBScript.dll) module in Windows Vista, as suggested in Adobe Forums. To do so:

Run an elevated command prompt as Administrator.
For Windows Vista 32-bit user, ensure that the command prompt is at C:\Windows\System32\ folder. For Windows Vista x64-bit, issue the following command to change to 64-bit folder in order to use the correct DLL files:
cd ..\SysWow64
Type the following command and hit Enter:
regsvr32 jscript.dll

and optionally (if problem persists),

regsvr32 vbscript.dll
Run the Adobe installer again.

84 Comments

Marcelo August 14, 2011 at 8:01 am

Thanks ThanksThanksThanksThanksThanks

Reply
Djiiz May 6, 2011 at 8:13 am

regsvr32 jscript.dll & still doesn't work

regsvr32 vbscript.dll solve the pbl !!

THX !!! help a lot !

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Nina April 9, 2011 at 7:41 am

big thanks to you! whew.. glad i found this

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Howard March 26, 2011 at 9:08 am

Thanks so much for this tip. Worked like a charm.

The b-stards at Adobe refused to help.

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Komi September 2, 2010 at 1:56 am

Thanks a lot

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Dj Xploited August 30, 2010 at 2:11 am

U ROCK SERIOUSLY

thnx for the information

Reply
Dj Xploited August 30, 2010 at 2:10 am

rhnxxxxxxxxxxxxxxxxx guys for the information

U RCOK !!

Reply
Irfan July 14, 2010 at 6:07 am

Well, I have reached summary, but when I click Install, nothing happened :, oh please help me, I'm really need it ! Reply it please, please, please !

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Khlifford May 28, 2010 at 5:00 pm

Great! Thanks for the help… It works to my Windows 7 64-bit

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Zdeněk March 21, 2010 at 5:41 am

THANK YOU!!

Great! in windows 7 – OK

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bhathi January 24, 2010 at 8:59 pm

U GUYZ ARE JUS AMAZZZZZZZZZZZZINGGG >>>>@@@ LUV u alll !!!!!!

Reply
elpacko December 30, 2009 at 5:54 pm

Thanks it worked

Reply
Jay M November 23, 2009 at 9:40 pm

Wow Thanks , It Worked. Was So Easy To Do With Ur Advise Guys, 3 Steps and I was Rolling.

Thanks Again.

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Rohan November 22, 2009 at 4:22 pm

Nice! Thank you for your hint!

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jwickst July 28, 2009 at 9:00 am

Worked perfectly! Thanks so much!

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jarod b July 28, 2009 at 8:22 am

Hey, found out a better way cuz for some reaosn mines wouldn't work with that regsvr32 part(both of them). So I just ran as administrator to see if that would work and it worked, you should up date this incase that doesnt work for people

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Sean Hannigan July 27, 2009 at 3:25 pm

Awesome…thanks a bunch!

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Glad Person July 23, 2009 at 3:54 am

THANK YOU…THANK YOU….THANK YOU.

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Krystian July 8, 2009 at 11:35 pm

God bless authors;)

Reply
E July 5, 2009 at 11:36 am

THANK YOU!!! You have seriously saved my sanity!

Reply
Aruz May 22, 2009 at 5:15 am

Thanks.

Reply
pathum athukorala May 19, 2009 at 10:00 pm

Thanks dude.. this really helped me.. worked like a charm..

Reply
Getting Ready « Qtguy’s Rigmaroles May 18, 2009 at 11:37 pm

[...] issue, and as explained here, it affects other programs too. The first solution I found – for Adobe products installation – helped with Active Perl as well. Great. I only had to add a path to [...]

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stacy April 8, 2009 at 1:45 pm

I have a 64 bit system but when i oped the command prompt i see C:/Windows/system32> so does this mean i have a 32 bit system?

I tried both js and vb scripts neither one worked. if you have any suggestions please help me out

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GUIDO April 7, 2009 at 6:27 am

Please i need your help i do all that.. but i need to do this re-reg many times a day…..

is there some way to definitelly register this two dll's?? jscript.dll and vbscript.dll????

please i'm going crazy with this…

tkx in advance and hugs from Brazil

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Cooldood March 31, 2009 at 3:44 am

Thanks it did work like charm

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catera March 29, 2009 at 10:24 pm

make sure you run your Cmd prompt, cs3 clean and setup as admin in 64 bit vista.

gawd this thing is tempramental

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Luiz Henrique March 6, 2009 at 10:18 am

Hello!

I followed the whole tutorial, it works, but it has a small problem …. see the window of Initializing Adobe Creative Suite 3 Design Premium and closes, but then not doing anything.

Help me please

Thank you!

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don March 4, 2009 at 3:01 pm

I did both the js and vb comands and it still won't install. Same error.

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Umar February 13, 2009 at 6:30 pm

Thanks, great work, please keep it up

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sibabrat February 13, 2009 at 6:42 am

thnx a ton…u r a genius!!!

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Gabby February 3, 2009 at 1:14 pm

im still having trouble with the setup. After i click on the setup it just looks like its loading and then it disappears as nothing. I have already tried regsvr32 jscript.dll. Please help!!!

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Phil January 21, 2009 at 2:44 am

THANK YOU THANK YOU!

My vista would just pop open the Adobe Setup window, and then close it, with nothing happening.

regsvr32 jscript.dll

Does the trick!

Thanks again

Reply
psv November 13, 2008 at 10:22 am

great! genius! nice you! ok

Reply