Mar 3, 2007
SY Wong

How to Self Clean or Remove Symbian OS Nokia Cell Phone Virus

Symbian OS cell phone has now gaining its popularity over other mobile operating systems (Window Mobile, Palm OS and Linux). However, it is vulnerable to a variety of viruses, such as commwarrior, cabir and etc. When we start sharing files via Bluetooth or installing an application software from any untrusted source, the chances of being infected by viruses are very high.

Nevetheless, it is still possible for the users to do the virus cleaning themselves without the need to send it to authorized service center or repair shop when it gets infected. This would save them some bucks but of course the best way is still having the right antivirus software being installed on your phone in the first place!

When your phone gets infected by commwarrior virus, you will notice a wording “infected by Commwarrior” near the operator logo area. I saw this once on my previous phone, Nokia 3650, and the phone gone crazy by just shutting down and restart by itself. The worm replicated itself through the phone’s Multimedia Messaging System (MMS) and it sends copies of itself to other phone owners listed in the phone user’s address book. Do not panic! Follow the steps listed below and your phone will be alright. These steps were taught by my friend who is working in mobile phone clinic. Apparently, he used this technique and resolved most of the mobile phones that were infected by viruses.

First, remove memory card from your mobile. Then, turn on your phone, recycle the power by keying *#7370#. You will be prompted to confirm a security code. The default code is 12345. Be cautious that by entering the code you are actually doing a hard reset on your mobile, which also means it will erase everything including your profile, personal data and put the phone back to factory default setting. Once you do that, your phone will be free of virus. Also be reminded that the memory card may have been infected by virus as well. Do not insert it back to the phone before formatting it using card reader on the PC.

This is my personal experience and it works for most of the Nokia models. However, it is always advisable to have the antivirus software installed on your mobile. The famous one would be Symantec Mobile Security for Symbian OS smartphone which could protect your mobile against any virus threat.

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22 Comments

  • This information is useful and applicable to all nokia phone symbian OS

  • my nokia 7210 is infected by virus and it is not switching on ……………………. what to do??????????????????????? please tel me…………

  • tnx very mch with this article because now I do not need to install any antivirus for my cp. I just follow the steps and it works!

  • Good reviews

  • how to remove lnk virus in my pinphone 4 i6s linux os tnx

  • what to do if you forget the security code?

  • i have a nokia C300 mobile phone. this mobile phone was very worst condition for affect virus.plz tell me the solution

  • My 7210supernova don't seen few text messages, thats not delete from phone memory. It has a virus proplem. please help me.

  • how shall i get rid of the virus in 5130 musicxpress which has now shifted to the phone memory?

  • plz tell me how can i remove the virus in my model 5130 musicxpress which has now shifted to the phone memorie?

  • … i have a problem in my nokia 7210 supernova is that it automatically pick the contact no & making calls.. its make a lot of tensions & money problems.

    the above tips i tried , its not working ,plz help me to recover this.

  • Thanks very ma this article because now I do not need to update to the nokia software updater

  • dude

    i forgot my password and even the proffessional guyz cant do any thing

    please mail me a solution

  • nokia 7210 supernova infected by virus games n applications inactive n cant delete data on memory card…..help please..thanks

  • hi.i want to have an antivirus for my nokia n96 mobile. From where and How can i download antivirus i will be thankful for your kind cosideration.

  • hello everyone

    i am having a big problem with my nokia 6680 cell ph is that it is sending MMS automatically to the contacts. i dont understand what is going but it is charging me alot plz need help

    • u should reset ur cell phone!!!

  • ooooooooo it;s good

    any tip's alse

    thank's

  • Hi!

    I've the problem in my nokia 6600.I tried your advice.now the mobile is formated, working fine.Thanks a lot.

    Regards

    Sundararaman.K

  • [...] some times back we did mention a simple tips on how to self clean virus on Symbian phone that will hard reset your mobile device to its factory default condition but in case the security [...]

  • do you thinks this will work on nokia 6680 model

  • cuanto tiempo selleva la reformateada

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