How to Fix COM Surrogate Problem When Opening Video Format Files
Many Windows Vista users probably have this problem quite frequently. Sometimes if they open a folder which contains video-format files such as MPEG or AVI files, it’s annoying to encounter an error message prompted out as follows: “COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.” The message won’t go away even when users have closed the program. The error message will keep prompting out unless and until users close the relevant folder.
It is quite irritating and frustrating especially if you are rushing to finish something. The reason why this error message pops out is mainly because users probably have installed some media player applications such as Nero, DivX, KMPlayer, etc whereby the common files in these applications are not compatible with Windows Vista. To fix the problem of the COM Surrogate stop working in Vista, the easier and possible solution is to uninstall these incompatible programs or update them to the very latest version. Alternately, you also could try out the following solution:
- Press elevated command prompt with administrator privileges.
- Type in regsvr32 %windir%/System32/vbscript.dll and press Enter.
- The system will pop out a dialog message showing “DLL Register Server in C:\Windows\System32/vbscript.dll has been successful”.
- Then go to Organize Menu, choose Folder and Search Option, then go to View tab. Check the Always show icons, never thumbnails item.
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The divx codecs is the problem it’s not read by vista
1. Just uninstall divx
2. uninstall and all codecs.
t===he divx codec in the divx package corrupts the codecs and vista can’t read it after corrupting it==
3. reinstall codecs but not the one from divx.
!!!!!but don’t use an divx codecs!!!!!
just install the divx PLAYER Only!
====Don’t install the divx codec when installing divx player ==
NO divx codec the problem is the divx codec not compatible or conflicting with windows vista. i wouldnt recommend going to system as changing settings it is dangerous
The divx codecs is the problem it’s not read by vista
1. Just uninstall divx
2. uninstall and all codecs.
t===he divx codec in the divx package corrupts the codecs and vista can’t read it after corrupting it==
3. reinstall codecs but not the one from divx.
!!!!!but don’t use an divx codecs!!!!!
just install the divx PLAYER Only!
====Don’t install the divx codec when installing divx player ==
NO divx codec the problem is the divx codec not compatible or conflicting with windows vista. i wouldnt recommend going to system as changing settings it is dangerous
thanx a lot. it worked perfectly for me
thanks….got rid of that unwanted problem
All I did was step #4 and that solved my problem. Not sure what re-registering VB is supposed to do but it wasn't required in my case.
thakyou dear
! thanks for the solution!
it really works..
ok it worked upto the command prompt part, it said
"(something something) has succeeded"
then i minimize it and then i got to computer C:, windows, system 32 and then im stuck, then i couldnt find the organize menu
help please, the COM SURROGATE thing is really annoying.
thank you so much… this worked !!!
chamak
thanks,thats work 4 me,goodman!!
Thats not really a fix but a work around. Now you don't get thumbnail previews.
I just fixed mine by uninstalling DIVX and reinstalling ffdshow then the latest divx. Not running Nero but recommend doing the same with that.
thanks 4 ur help sir,i got it.Now it's working
thnx dude..its really working for me….
another thing that crashes com surrogate is ati catalyst control center(on windows photo viewer)…if you uninstall them…the only thing you can do is "restore system" before install or uninstall it..
thx:*…finally
Hi,
I was really stick with problem for past one week… Just now i follow your method…
ITS WORKING MAN!!! REALLY VERY HAPPY!!!
Thanks for such a useful information…
Cheers, worked first time
It says that the module failed to load
For all of you having trouble saying it cant find filename or whatever, put a space after "regsvr32" so there is a space between the '32' and the '%', turns out thats what i was doing wrong. Hope this helps
ALSO, THERE IS A SPACE IN THE CODE THAT YOU MIGHT HAVE MISSED.
its here:
regsvr32 %windir%/System32/vbscript.dll
^is a space right there
You type in the code in command prompt.
Then you open the folder with the problems.
UNDER THE BACK BUTTON ON THE EXPLORER THERE IS A BUTTON, CALLED ORGINIZE!
FOLLOW INSTRUCTIONS ABOVE
and how do i get to the organize menu? I'm stumped.
Ok so i have tried this several times. time and time again i get the same message "The filename, directory name or volume label syntax is incorrect." what am i doing wrong? Please help me! I'm about ready to give up and just buy a Mac.
thanx ….. alot it worked for me tooo!@!!!!
Thanks alot, works a treat
Worked beautifully for me. Thanks!
Yea….it didn't work for me and I tried it a few different ways including the way it says on here. I can't fix the problem,….I think maybe a system restore or something's the only way I can think of fixing it seeing how it only started a few days ago and a few buddies of mine said they had it for a while now…..damn windows Vista and it's bugs -.-
Thanks for the tips. It worked for me fine.
yeh i have the problemand for me it just keeps getting worse
ive tried this and every other fix
now its got to the point where i cant run programs without getting the message and getting kicked out of the program
Heya – it said the file name, directory or volume is not correct??? help
Worked a treat- thanks for that as it was really annoying!!
for evryone that is kinda idiot just do like this ITS REAL SIMPLE! start open the start menu SEARCH FOR "CMD" right clck it run as admin then u type this code "regsvr32 %windir%/System32/vbscript.dll " without the "'s the press enter and it will say u succsed if u done it right its not harder than that
Well I have tried a lot of the different fixes for this issue and never ONCE did it work… this time however at least so far its worked like a charm. I totally DESPISED this shit more than anything.
Thanks for the information as usual… MDL rocks.
LOL, fuck off with ur trojans and viruses james u sissy.
Hi.
It dosent work in Vista 64, even you dont have any of these programs it will give the error, even using the lates codec pack like VCP it dosent work. simply irritating error in Vista. It even comes up when you browse the folders and the system has to create thumbnails. i give up have this problem now for long time.