Nov 18, 2008
Ooi TS

AVG Offers Free One Year License For Users Affected By Faulty Update

AVG had made a major blunder by detecting a critical Windows system file as malware after a signature update. The incorrect virus pattern published few days ago identified user32.dll to contain Trojan horse called PSW.Banker4.APSA or Generic9TBN, and recommended user to delete the file, causing Windows (mostly on XP non-English version) to go into continuous endless reboot cycle or cannot startup.

Although AVG has follow up to rapid distribution of recovery instructions and repair CDs to fix the error, AVG has also announced that it will offer all affected users a free license or license extension.

The offering for a free license or license extension as below:

  1. For affected users of commercial AVG 7.5 products, a one-year license for the equivalent AVG 8.0 product.
  2. For affected users of commercial AVG 8.0 products, a free license extension for one year.
  3. For affected users of AVG Free products, a free one-year license for AVG Anti-Virus 8.0.

According to AVG, they will start contact the affected customers begining Nov 24 and advise them on how to obtain their complimentary license or license extension.

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20 Comments

  • Roy Smith

    December 4th, 2010 02:35

    24 Hi all at My Digital Life

    Today is Friday 03 December 2010

    I just wanted to say thank you for such great information about great software and free stuff too!

    But would you please stop putting in stuff that is old and out of date.

    I have just 10 minutes ago received youR email from today with this article in it

    AVG Offers Free One Year License For Users Affected By Faulty Update

    At the bottom of the article I found after having wasted my time reading it

    “This entry was posted on Tuesday, November 18th, 2008 at 2:48 am”

    So what is the point of telling us about it NOW OVER TWO YEARS LATER?

  • i need my free licence,thanks

  • I need a license key for my avg 7.5

  • help me license avg 8 one year free

  • Please move defect part of AVG 8.0 from my PC

    can`t start my PC normal,only via"Ctrl"

  • send me a licence no for avg8.

  • eu kero um ano de licença AVG 8.0

  • please sent avg serial key

  • update my anti virus

  • Used avg on win 7, identified 2 virus in system 32 files, auto deleted, system crashed, reinstalled 7 then used nod 32, works perfectly. I do not need a free key, will continue with nod, can not trust avg not to have another foul up.

  • i need my free licence, i have been damaged by the mistake you made,!

  • avg

  • i need the new key for my avg 8.0 free

    thanks

  • i need the new key for my avg 2009

  • gracias son buena onda

  • i need a license key for my avg 2008 thanks

  • eu quero o codigo de lisença do avg anti-virus

    8.0 free

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