Fix Unable to Pin App to Taskbar and Start Menu (Missing Context Menu and Jump Lists) Error in Windows 7
In Windows 7, there may be occasional error where user cannot drag and drop an application program to Windows Taskbar (Superbar) and Start Menu anymore, with the icon shows a red cross when user attempts to place it on Taskbar or Start Menu. When right click on a program icon or shortcut, the “Pin to Taskbar” and “Pin to Start Menu” context menu is missing and not showing too.

Other symptom that may affect users facing these errors in Windows 7 including no Jump List been popped up when right clicking on icons in Taskbar.
The cause of the problem is because users have made the shortcut in Windows 7 to be ‘not a shortcut’ by removing the shortcut arrow on icons (including desktop icons) by removing IsShortcut registry key.
Thus, to fix the issue that application programs unable to pin to Taskbar and Start Menu, just re-add the IsShortcut registry key back to .lnk (and other extensions if applicable) shortcut to reset and restore back original state.
For user who insists on removing the shortcut arrow, the proper way to remove shortcut arrow yet still allowing pin to Taskbar.
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October 29th, 2009 19:48
[...] [...]
October 4th, 2009 07:36
my “can not pin” problem started when uninstalled ESET and installed Panda Cloud Antivirus. Registry key seems fine. Any ideas?
September 5th, 2009 10:34
u have to create a dword value (32bit) and set its value to 1, otherwise it won’t work
and then u have to restart your computer
May 4th, 2009 02:20
quote: this did not work for me. IsShortcut is already there. i deleted it. put it back. tried things. still no pinning/jump of folders.
ditto. IsShortcut is there but for some reason certain .lnk don;t have “Pin to Taskbar” in the context menu when right or shift-right clicking.
February 3rd, 2009 12:38
[...] Windows to treat the shortcut as real hard file. In Windows 7, it may also cause error such as unable to pin shortcut to Taskbar or Start Menu. To avoid these issue, use another workaround to remove shortcut [...]
January 25th, 2009 13:26
found solution. this isnt for apps but for folders. make sure that you have Recent Programs and Recent Items turned on. otherwise you cant pin folders
January 25th, 2009 13:12
this did not work for me. IsShortcut is already there. i deleted it. put it back. tried things. still no pinning/jump of folders.
January 20th, 2009 01:55
There is a way to remove the arrow without causing the taskbar problem:
http://www.msfn.org/board/index.php?showtopic=62491
Enjoy! ^_^