How to Create Email Account and Receive Mail for Abuse and Postmaster in Google Apps
When creating a new user account in Google Apps, a service rom Google for using custom domain names with several Google products including Gmail, an “username is reserved for email list only” error message is displayed when administrator wants to add abuse and postmaster as user account username or alias.
The error message is not actually an error, as the behavior is by design of Google Apps. By default, Google Apps delivers the email messages sent to abuse (i.e. abuse@domain.com) and postmaster (i.e. postmaster.domain.com) aliases to Google Team for monitoring to ensure that all reports of spam, abuse and technical issues are addressed. Thus, abuse and postmaster are assigned as reserved aliases and cannot be used as usernames or nicknames.
As such, the delivery of email message to abuse and postmaster user account of your domain will directly goes to Google Team. For administrators who want to receive a copy of messages sent to abuse@domain.com and postmaster@domain.com, the workaround is to create email lists for both abuse and postmaster addresses, and then add in administrator’s email address or any email address including external from gmail.com as one of the recipient.
Email list in Google Apps is actually mailing list that delivers and sends emails to a group of people. To create a email list in Google Apps to receive mail messages sent to abuse and postmaster users, follow the instruction below.
- Log in to your control panel.
- Click User accounts.
- Click Create email list.
- Enter abuse (and subsequently postmaster) the name of your list in the box under Choose a name for the new email list.
- Add recipients by entering usernames or email addresses one at a time in the box under Add a recipient.
- Click Add recipient after each username you enter.
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Entries (RSS)
May 27th, 2009 22:24
Now is broken.
And it’s a known issue:
http://www.google.com/support/a/bin/www.google.com/support/a/bin/static.py?page=known_issues.cs
May 7th, 2009 14:35
Buat ID
March 23rd, 2009 14:02
I WANT AN EMAILID .YOUR SERVICE IS REQUIRD.
December 16th, 2008 18:33
If you go to Domain Settings and select Current Version instead of Next Generation you can get to the version without the bug to create the mailing list.
Also the bug doesn’t show the postmaster of abuse groups even if you’ve already created them. You must search for them to find them.
December 16th, 2008 14:45
It looks like they have changed this to groups and lists no longer exist. With the change it appears they have introduced a bug that no longer allows you to set up groups for postmaster and abuse. Hope they fix this soon.
November 27th, 2008 06:06
nice trick, thanks!!