AVG Offers Free One Year License For Users Affected By Faulty Update

AVG had made a major blunder by detecting a critical Windows system file as malware after a signature update. The incorrect virus pattern published few days ago identified user32.dll to contain Trojan horse called PSW.Banker4.APSA or Generic9TBN, and recommended user to delete the file, causing Windows (mostly on XP non-English version) to go into continuous endless reboot cycle or cannot startup.

Although AVG has follow up to rapid distribution of recovery instructions and repair CDs to fix the error, AVG has also announced that it will offer all affected users a free license or license extension.

The offering for a free license or license extension as below:

  1. For affected users of commercial AVG 7.5 products, a one-year license for the equivalent AVG 8.0 product.
  2. For affected users of commercial AVG 8.0 products, a free license extension for one year.
  3. For affected users of AVG Free products, a free one-year license for AVG Anti-Virus 8.0.

According to AVG, they will start contact the affected customers begining Nov 24 and advise them on how to obtain their complimentary license or license extension.


This entry was posted on Tuesday, November 18th, 2008 at 2:48 am and is filed under Security. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

18 Responses to “AVG Offers Free One Year License For Users Affected By Faulty Update”

  1. arnold
    May 18th, 2009 15:00
    18

    I need a license key for my avg 7.5

  2. thanh phong
    April 23rd, 2009 09:37
    17

    help me license avg 8 one year free

  3. Sven B. Hansen
    March 2nd, 2009 05:46
    16

    Please move defect part of AVG 8.0 from my PC
    can`t start my PC normal,only via”Ctrl”

  4. arnab
    February 28th, 2009 03:08
    15

    send me a licence no for avg8.

  5. Richard
    February 28th, 2009 01:50
    14

    eu kero um ano de licença AVG 8.0

  6. rajesh
    February 25th, 2009 10:27
    13

    please sent avg serial key

  7. ali
    February 9th, 2009 13:19
    12

    update my anti virus

  8. sandman
    February 9th, 2009 04:01
    11

    Used avg on win 7, identified 2 virus in system 32 files, auto deleted, system crashed, reinstalled 7 then used nod 32, works perfectly. I do not need a free key, will continue with nod, can not trust avg not to have another foul up.

  9. Andre
    February 9th, 2009 01:26
    10

    i need my free licence, i have been damaged by the mistake you made,!

  10. myty
    December 30th, 2008 22:11
    9

    avg

  11. Gabriel Favato
    December 30th, 2008 08:37
    8

    i need the new key for my avg 8.0 free

    thanks

  12. deejay
    December 27th, 2008 02:58
    7

    i need the new key for my avg 2009

  13. cesar
    December 15th, 2008 08:39
    6

    gracias son buena onda

  14. amanda buchanan
    December 8th, 2008 07:17
    5

    i need a license key for my avg 2008 thanks

  15. Patrick
    December 5th, 2008 21:50
    4

    eu quero o codigo de lisença do avg anti-virus
    8.0 free

  16. GADGET BLOG » AVG regala un año de licencia gratis
    November 20th, 2008 17:41
    3

    [...] AVG Offers Free One Year License For Users Affected By Faulty Update [...]

  17. OLAM S.R.L» Noticias » AVG ofrecerá un año de licencia gratis debido a su error
    November 19th, 2008 15:12
    2

    [...] AVG Offers Free One Year License For Users Affected By Faulty Update (My Digital [...]

  18. AVG ofrecerá un año de licencia gratis debido a su error - FayerWayer
    November 19th, 2008 05:52
    1

    [...] AVG Offers Free One Year License For Users Affected By Faulty Update (My Digital Life) [...]

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