AVG Resident Shield Disabled, Inactive or Not Loaded Error

AVG Resident Shield is the main security process of AVG Anti-Virus (including Free edition) and AVG Internet Security that scans files as they’re copied, opened or saved, prevents infected files’ execution and provides viral protection for the computer’s system areas. However, occasionally, the Resident Shield component may show the status of Disabled, Inactive, Not Loader or Not Working as shown in AVG User Interface or Control Center, and the system is not protected.

When Resident Shield is not active, the Windows Security Center will prompt a warning message with red icon in the notification area or system tray about the security protection status of virus protection and/or spyware and other malware protection (if user disable Windows Defender or switch to AVG for anti-spyware protection) in the system.

When the issue happens, the problem is that AVG user has no way to start and turn the Resident Shield active because inside the Resident Shield settings, the Resident Shield has already been configured to be active and enabled. The symptom may include sudden deactivation or disabling of Resident Shield to not active status even though it’s active and running for a short while.

The AVG Resident Shield normally happens right after installation, or after a program update. The resolution to fix and re-enable the Resident Shield to Active status is simple though. To resolve the issue, just to go Tools -> Advanced settings, and then click on Resident Shield in the tree menu. By default, the check box for Enable Resident Shield is ticked (enabled as active). Uncheck and unselect the Enable Resident Shield option, click Apply to temporarily unactivate the Resident Shield, and then tick the Enable Resident Shield check box again to enable it. Click Apply to make change effective, and the Resident Shield should work properly.

Note: AVG 8 users can just double click on Resident Shield icon on AVG User Interface, and uncheck and check again the Resident Shield active checkbox.

If the above solution does not solve the Resident Shield gets disabled problem, simply restart the computer may fix and resolve the issue.

The last alternative, is of course to uninstall the AVG program and reinstall it by downloading latest version of setup installer from AVG website.


This entry was posted on Wednesday, October 29th, 2008 at 11:39 pm and is filed under Security. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

24 Responses to “AVG Resident Shield Disabled, Inactive or Not Loaded Error”

  1. justme
    November 8th, 2009 17:15
    24

    Didn’t worked for me, and since AVG9 it seems I have alot of problems, email scaner is also inactive…

  2. Jian
    November 6th, 2009 16:04
    23

    Hello.
    I just downloaded AVG Free v9, and I have the same problem.
    But the different part is that the resident shield active check box is grayed out in both the basic layout and the Advanced Settings.
    Please help quickly, as my comp is very vulnerable at this time.
    Thank you very much.

  3. NB
    October 21st, 2009 23:16
    22

    I just downloaded AVG 9 and noticed that Resident Shield wasn’t active. After reading your answer, I did click on the Resident Shield Icon. It opened and said that was not active, however, under “Resident Shield Settings” was checked “Resident Shield Active”.

    So, I unchecked the box disabiling Resident Shield, saved changes, closed the box and then repeated the steps again but this time checking the box and it worked. It is now both enabled and active!

    Thanks for the pointers.

  4. wini
    August 18th, 2009 19:12
    21

    how do i fix my inactive avg web shield

  5. avg user
    August 7th, 2009 01:43
    20

    worked perfectly thank you

  6. kezza
    July 26th, 2009 19:55
    19

    Thanks that was great!

  7. Luc
    July 9th, 2009 16:18
    18

    thank you

  8. bunnynyc
    June 24th, 2009 02:56
    17

    Your instruction were fabulous. Worked exactly as you detailed. Thanks!

  9. cc
    June 22nd, 2009 06:45
    16

    wow! this was SUPER helpful!!!!! thanks alot

  10. Luke
    May 22nd, 2009 01:59
    15

    Thanks, worked for me

  11. Malinda
    April 23rd, 2009 05:51
    14

    Fixed my problem! Thanks so much for the useful informaion!

  12. Thankful person
    April 8th, 2009 07:50
    13

    Been looking for a solution for a good few hours now! Thank you very much!

  13. Lennart
    March 30th, 2009 01:55
    12

    Thanks alot! Was very helpful… :)

  14. Jesse
    March 28th, 2009 12:45
    11

    It worked! Thank you!

  15. Jim
    March 25th, 2009 23:23
    10

    The incoming search terms at the bottom are very misleading. They probably prop up the score for unrelated searched like the AVG Web Shield driver not found error, which is what I was looking for.

  16. y
    March 14th, 2009 18:41
    9

    Thanks.
    The solution was right.

  17. brian
    March 6th, 2009 03:39
    8

    thanks alot. very helpful

  18. Guillermo
    January 31st, 2009 11:00
    7

    Thanks a lot !! It´s works for me…

  19. AVG Anti-Virus Network Edition 7.5 Free Activation License Number Till 2112 (100 Years Validity) » My Digital Life
    January 4th, 2009 09:50
    6

    [...] of AVG, or user who feels that earlier version of AVG is in fact more efficient and has less problem, there is another license serial number for AVG 7.5 that works until July 8, 2112, a incredible 100 [...]

  20. andy g
    December 10th, 2008 01:21
    5

    worked a treat…thanks my man

  21. markwilson.it » Useful Links: November 2008
    December 1st, 2008 08:00
    4

    [...] AVG Resident Shield Disabled, Inactive or Not Loaded Error – My Digital Life explains how to fix a problem where AVG Anti-Virus will fail to load the Resident Shield component. [...]

  22. No one
    November 27th, 2008 22:11
    3

    Thank you so,so much. That was getting frustrating.

  23. AVG8.0 User Too
    November 6th, 2008 02:28
    2

    Just had this problem and the above solution worked.

    Many thanks.

  24. AVG8.0 user
    November 4th, 2008 01:05
    1

    Thanks a lot!

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