How to Manually Uninstall Trend Micro OfficeScan Corporate Edition Client Cara manual Uninstall Trend Micro OfficeScan Corporate Edition Client

Trend Micro OfficeScan is normally deployed in corporate network environment to provide endpoint security. Trend Micro OfficeScan biasanya digunakan di lingkungan jaringan perusahaan untuk memberikan keamanan endpoint. Administrators can remotely uninstall the Office Scan client, and user at the workstation can uninstall the client program using built-in uninstall mechanism too (ie Add and Remove Program in Control Panel). Administrator dapat secara remote Scan Kantor menghapus klien, dan user di workstation bisa uninstall program klien menggunakan built-in mekanisme uninstall juga (yaitu Add and Remove Program di Control Panel). If for some reason, the Office Scan client cannot or unable to uninstall, or user doesn't have the required password to remove the OfficeScan client, try the following workaround to manually uninstall and remove Trend Micro OfficeScan. Jika karena alasan tertentu, Kantor Scan klien tidak dapat atau tidak dapat menghapus, atau user tidak memiliki password yang diperlukan untuk menghapus OfficeScan klien, cobalah solusi berikut untuk meng-uninstall dan menghapus secara manual Trend Micro OfficeScan.

  1. Go to Control Panel Services (services.msc) , and stop the following services: Masuk ke Control Panel Services (services.msc), dan menghentikan layanan-layanan berikut:
    • OfficeScanNT Listener OfficeScanNT Listener
    • OfficeScanNT RealTimeScan OfficeScanNT RealTimeScan
    • OfficeScanNT Personal Firewall (if enabled) OfficeScanNT Personal Firewall (jika diaktifkan)
  2. Run Registry Editor (regedit.exe) . Jalankan Registry Editor (regedit.exe).
  3. Navigate to the following registry key hive: Navigasikan ke sarang kunci registri berikut:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services

  4. Delete the following keys (if available): Menghapus tombol berikut (jika tersedia):
    • Ntrtscan Ntrtscan
    • Tmlisten Tmlisten
    • TmFilter TmFilter
    • VSApiNt VSApiNt
    • TMPreFilter TMPreFilter
    • TM_CFW TM_CFW
    • OfcPfwSvc OfcPfwSvc
  5. Navigate to the following registry hive: Menavigasi ke sarang registri berikut:

    HKEY_LOCAL_MACHINE \SOFTWARE\TrendMicro HKEY_LOCAL_MACHINE \ SOFTWARE \ TrendMicro

    or atau

    HKEY_LOCAL_MACHINE \SOFTWARE \Wow6432Node\TrendMicro (in 64-bit Windows operating system) HKEY_LOCAL_MACHINE \ SOFTWARE \ Wow6432Node \ TrendMicro (dalam 64-bit Windows sistem operasi)

  6. Delete the following keys (if available): Menghapus tombol berikut (jika tersedia):
    • OfcWatchDog OfcWatchDog
    • Pc-cillinNTCorp or OfficeScanCorp (depending on the client) Pc-cillinNTCorp atau OfficeScanCorp (tergantung pada klien)
    • R emoteAgent R emoteAgent
    • PC-cillin PC-cillin
    • CFW CFW
  7. Browse to the following registry key hive: Browse ke sarang kunci registri berikut:

    HKEY_LOCAL_MACHINE \SOFTWARE \Microsoft\Windows\CurrentVersion\Run HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Run

  8. Delete the OfficeScanNT Monitor key. Monitor OfficeScanNT menghapus kunci.
  9. Navigate to the following registry key: Menavigasi ke kunci registri berikut:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Uninstall

  10. Delete the OfficeScanNT key. Hapus tombol OfficeScanNT.
  11. Delete the OfficeScan program group ( Trend Micro OfficeScan Client ) from the Windows Start menu . Hapus program OfficeScan kelompok (Trend Micro OfficeScan Client) dari menu Start Windows.
  12. Restart the computer. Restart komputer.
  13. Delete the directories that contain the OfficeScan Client program files, normally located inside Program Files folder. Menghapus direktori yang berisi file program Klien OfficeScan, biasanya terletak di dalam folder Program Files.

Above steps work for OfficeScan 7.x client in Windows 2003/XP/2000/NT/Vista/2008 machine. Langkah-langkah di atas OfficeScan 7.x bekerja untuk klien di Windows 2003/XP/2000/NT/Vista/2008 mesin. For Trend Micro OfficeScan Corporate Edition (OSCE) – 5.58, OfficeScan Corporate Edition (OSCE) – 6.5, Client / Server / Messaging Suite for SMB – 2.0, follow these manual uninstallation steps instead. Untuk Trend Micro OfficeScan Corporate Edition (OSCE) - 5,58, OfficeScan Corporate Edition (OSCE) - 6,5, Client / Server / Pesan Suite untuk SMB - 2.0, uninstall manual ikuti langkah-langkah sebagai gantinya.

  1. Delete the Trend Micro OfficeScan Client program shortcut in Start Menu , by right click on it and then choose Delete . Hapus Trend Micro OfficeScan Client pintas program di Start Menu, dengan klik kanan di atasnya, lalu pilih Hapus.
  2. Delete the installed files located in the OfficeScan folder under the \Program Files\Trend Micro\OfficeScan Client directory. Hapus file yang diinstal terletak di folder di dalam OfficeScan \ Program Files \ Trend Micro \ OfficeScan Client direktori.
  3. Open the Registry Editor (regedit) . Buka Registry Editor (regedit).
  4. Navigate to the following registry key: Menavigasi ke kunci registri berikut:

    HKEY_LOCAL_MACHINE\Software\TrendMicro HKEY_LOCAL_MACHINE \ Software \ TrendMicro

  5. Delete the following keys: Menghapus tombol berikut:
    • OfcWatchDog OfcWatchDog
    • PC-cillin PC-cillin
    • PC-cillinNTCorp PC-cillinNTCorp
  6. Also delete the following registry hives: Juga menghapus hives registri berikut:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OfficeScanNT Monitor HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Run \ OfficeScanNT Monitor
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OfficeScanNT HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Uninstall \ OfficeScanNT
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ntrtscan HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ ntrtscan
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tmfilter HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ tmfilter
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tmlisten HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ tmlisten
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TmPreFilter (for Win2003) HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ TmPreFilter (untuk Win2003)
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSApiNt HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ VSApiNt
  7. Right click on My Computer , click Manage and then select Device Manager . Klik kanan pada My Computer, klik Manage lalu pilih Device Manager.
  8. Enable the Show Hidden Devices option. Aktifkan pilihan Show Hidden Devices.
  9. Remove the following hidden devices in Non-Plug and Play Drivers tree pertaining to OfficeScan (right-click and select Uninstall): Menghapus sebagai berikut perangkat tersembunyi di Non-Plug and Play Drivers pohon yang berkaitan dengan OfficeScan (klik kanan dan pilih Uninstall):
    • Trend Micro VSAPI NT Trend Micro VSAPI NT
    • Trend Micro FILTER Trend Micro FILTER
    • Common Firewall Driver Common Firewall Driver
    • NTRTSCAN (if available) NTRTSCAN (jika tersedia)
    • TMLISTEN (if available) TMLISTEN (jika tersedia)
  10. Restart the OfficeScan client machine. Restart mesin klien OfficeScan.

IMPORTANT : The page is machine translated and provided "as is" without warranty. PENTING: Halaman ini adalah mesin diterjemahkan dan diberikan "sebagaimana adanya" tanpa jaminan. Machine translation may be difficult to understand. Terjemahan mesin mungkin sulit untuk mengerti. Please refer to Silakan merujuk ke original English article artikel asli bahasa Inggris whenever possible. bila memungkinkan.


This entry was posted on Friday, July 18th, 2008 at 2:45 am and is filed under Catatan ini telah diposting pada Jumat, Juli 18, 2008 at 2:45 and is filed under Tips & Tricks Tips & Trik . . You can follow any responses to this entry through the Anda dapat mengikuti respon untuk entri ini melalui RSS 2.0 RSS 2.0 feed. You can feed. Anda dapat leave a response meninggalkan Tanggapan , or Atau trackback Pelacakan from your own site. dari situs Anda sendiri.

6 Responses to “How to Manually Uninstall Trend Micro OfficeScan Corporate Edition Client” 6 Responses to "Cara manual Uninstall Trend Micro OfficeScan Corporate Edition Client"

  1. john.doe john.doe
    October 7th, 2009 05:28 7 Oktober 2009 05:28
    6 6

    For me this solution worked better: Bagi saya solusi ini bekerja lebih baik:

    1. 1. Set the “HKLM\Software\TrendMicro\PC-cillinNTCorp\Misc\Allow Uninstall” value to “1″ Mengatur "HKLM \ Software \ TrendMicro \ PC-cillinNTCorp \ Misc \ Izinkan Uninstall" nilai ke "1"
    2. 2. Execute “C:\Program Files\Trend Micro\OfficeScan Client\ntrmv.exe” Execute "C: \ Program Files \ Trend Micro \ OfficeScan Client \ ntrmv.exe"

  2. Bjorn Persson Bjorn Persson
    July 30th, 2009 20:35 30 Juli 2009 20:35
    5 5

    Thank allot it work perfect =D Terima membagikan bekerja sempurna = D

  3. Bill C Bill C
    June 6th, 2009 00:21 6 Juni 2009 00:21
    4 4

    Bravo! Bravo! Thank you for this.. Terima kasih untuk ini .. it saved me hours!\ itu menyelamatkan saya jam! \

    Peace, Bill Peace, Bill

  4. Niall Syms Niall Syms
    March 20th, 2009 22:22 20 Maret 2009 22:22
    3 3

    How to reset Trend Micro OfficeScan password to 1. Bagaimana Trend Micro OfficeScan reset password 1.
    Edit Ofcscan.ini file. Edit file Ofcscan.ini.
    On Windows.95/98 machines it is usually in C:\Windows\Ofcscan.ini Pada mesin Windows.95/98 biasanya di C: \ Windows \ Ofcscan.ini
    On Windows.NT/2K machines it is usually in C:\WINNT\Ofcscan.ini Pada mesin Windows.NT/2K biasanya di C: \ WINNT \ Ofcscan.ini
    On Windows XP and Vista it is usually in C:\Program Files\Trend Micro\OfficeScan Client\ Ofcscan.ini Pada Windows XP dan Vista biasanya di C: \ Program Files \ Trend Micro \ OfficeScan Client \ Ofcscan.ini
    Open the Ofcscan.ini file using notepad search for the [INI_CLIENT_SECTION] Buka file dengan menggunakan notepad Ofcscan.ini cari [INI_CLIENT_SECTION]
    Find the line reading Uninstall_Pwd= and type a # at the beginning of the line to comment it out. Cari baris Uninstall_Pwd = dan ketik # pada awal baris untuk komentar itu.
    Insert a new line saying Uninstall_Pwd=70 Sisipkan baris baru mengatakan Uninstall_Pwd = 70
    Save the Ofcscan.ini file and retry the uninstall. Simpan file dan Ofcscan.ini mencoba ulang uninstall. When it prompts you for a password, enter a '1′. Ketika itu akan meminta anda untuk password, masukkan '1 '.

  5. Nerd Nerd
    December 10th, 2008 02:15 10 Desember 2008 02:15
    2 2

    How to remove password on uninstaller: Bagaimana menghapus password pada uninstaller:

    To remove / reset the uninstall password for Trend Micro OfficeScan Untuk menghapus / me-reset password untuk uninstall Trend Micro OfficeScan

    Edit Ofcscan.ini file. Edit file Ofcscan.ini. (Do a search.) (Lakukan pencarian.)

    On Windows.95/98/XP machines it is usually in C:\Windows\Ofcscan.ini Pada mesin Windows.95/98/XP biasanya di C: \ Windows \ Ofcscan.ini

    On Windows.NT/2K machines it is usually in C:\WINNT\Ofcscan.ini Pada mesin Windows.NT/2K biasanya di C: \ WINNT \ Ofcscan.ini

    Open the Ofcscan.ini file using notepad search for the [INI_CLIENT_SECTION] Buka file dengan menggunakan notepad Ofcscan.ini cari [INI_CLIENT_SECTION]

    Find the line reading Uninstall_Pwd= and type a # at the beginning of the line to comment it out. Cari baris Uninstall_Pwd = dan ketik # pada awal baris untuk komentar itu.

    Insert a new line saying Uninstall_Pwd=70 Sisipkan baris baru mengatakan Uninstall_Pwd = 70

    Save the Ofcscan.ini file and retry the uninstall. Simpan file dan Ofcscan.ini mencoba ulang uninstall. When it prompts you for a password, enter a '1′. Ketika itu akan meminta anda untuk password, masukkan '1 '.

    Good Luck Good Luck

  6. Remove or Reset Trend Micro OfficeScan Uninstall Password to Default » My Digital Life Hapus atau Reset Uninstall Trend Micro OfficeScan Password untuk Default »My Digital Life
    July 18th, 2008 02:47 18 Juli 2008 02:47
    1 1

    [...] if above hack does not work, user can always manually uninstall Trend Micro OfficeScan client, bypassing and skipping all password [...] [...] Jika hack di atas tidak berhasil, pengguna dapat selalu meng-uninstall secara manual Trend Micro OfficeScan klien, melewati dan melewatkan semua sandi [...]

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