Empty Device Manager and No Network Connections After Installing Windows XP SP3 with Symantec SymProtect On空设备管理器，没有网络连接后，安装Windows XP SP3的与赛门铁克SymProtect上

Users with Windows XP Home or Professional edition system which is running the Symantec security products such as Norton Internet Security 2008, Norton SystemWorks 2008, Norton 360 or Norton AntiVirus 2008 with SymProtect feature turned on or enabled may encounter error symtom of empty Device Manager with no devices listed, and blank or network connections been shown in Network Connections folder after installing用户使用Windows XP家庭版或专业版系统，运行赛门铁克安全产品，如诺顿互联网安全2008年，诺顿SystemWorks的2008年，诺顿360或Norton AntiVirus 2008年SymProtect功能开启或启用可能会遇到错误symtom空装置管理员没有设备列出，空白或网络连接被证明在网络连接文件夹后安装 Windows XP SP3 Windows XP的SP3的 . 。

The error is caused by Symantec Norton programs’ SymProtect feature that prevents changes and deletion to the system registry during the installation of Windows XP SP3 where the Microsoft tool fixccs.exe is adding temporary intermediate registry subkeys to the Windows XP Registry during the update, which should be removed after completion of update.该错误的原因是诺顿节目的SymProtect功能，防止变化和删除的系统登录在安装的Windows XP SP3的微软工具fixccs.exe临时增加了中间的注册表子项的Windows XP的注册表在更新，这应删除完成后更新。 As a result, large number of bogus and orphaned registry keys starting with special characters corrupts the system, causing certain applications, such as Device Manager and Network Connections, may be unable to enumerate the device or the connection instances.其结果是，大量的假冒和孤儿的注册表项开始，特殊字符，腐化的制度，造成了一定的应用，如设备管理器和网络连接，可能无法列举的设备或连接实例。 These applications will report a missing or blank status even though devices and connections still function as expected.这些应用程序将报告遗失或空白状态，即使设备和连接仍然如预期般运作。

Symantec has previously赛门铁克曾 released发布 SymRegFix.exe that is fixing problem of Windows Device Manager is empty, missing Wireless network adaptors or other hardware devices and unable to connect using a wireless adapter affecting Windows XP SP3 and Windows Vista SP1 with Symantec Norton N360 and other Norton 2008 series security products.这是确定问题的Windows设备管理器是空的，失踪的无线网络适配器或其他硬件设备和无法连接使用无线适配器影响的Windows XP SP3和Windows Vista的SP1的与诺顿N360和其他诺顿2008年系列安全产品。

Now Microsoft is releasing its own update hotfix现在微软推出自己的更新修补程序 KB953979 for Windows XP SP3.用于Windows XP SP3中。 The update package contains an updated Fixccs.exe version 5.1.2600.5614, which user can use and apply to fix the related problems.该更新包中包含的更新Fixccs.exe版本5.1.2600.5614 ，其中用户可以使用，并适用于解决有关问题。 The Update for Windows XP (KB953979) can be downloaded from在Windows XP更新程序（ KB953979 ）可下载 Microsoft Download Center Microsoft下载中心 . 。

To apply the hotfix, user is required to boot up the computer into Safe Mode.适用于修补程序，用户需要重新启动计算机，进入安全模式。 Here’s how to install the hotfix.以下是如何安装该修补程序。

1. Download the hotfix package (下载修补程序包（ WindowsXP-KB953979-x86-ENU.exe WindowsXP - KB953979 - x86的ENU.exe ). ） 。
2. Restart the computer in Safe Mode by pressing F8 and select “Safe Mode” in the menu list before Windows XP starts.重新启动计算机在安全模式按下F8键，选择“安全模式”菜单中的名单之前， Windows XP启动。
3. Double-click the hotfix package to extract the Fixccs.exe file.双击修补程序包提取Fixccs.exe文件。
4. Select a location to which you want to save the file.选择一个位置，您要保存该文件。
5. Click OK when the file is extracted.单击确定时，该文件中提取。
6. Locate and double-click the Fixccs.exe file.找到并双击Fixccs.exe文件。 A Command Prompt window opens, and the necessary tasks are performed.一个命令提示符窗口打开，和必要的任务是执行。 The Command Prompt window closes automatically after all tasks are completed.命令提示符窗口自动关闭后，所有任务完成。
7. When the necessary tasks are completed, restart the computer in normal mode.当必要的任务已经完成，重新启动计算机以正常模式。

IMPORTANT : This is a machine translated page which is provided "as is" without warranty. 重要说明：这是一台机器翻译网页这是“原样”提供，无保修。 Machine translation may be difficult to understand.机器翻译可能很难理解。 Please refer to请参阅 original English article英文原文的文章 whenever possible.只要有可能。

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