How to Fix COM Surrogate Problem When Opening Video Format Files
Many Windows Vista users probably have this problem quite frequently. Sometimes if they open a folder which contains video-format files such as MPEG or AVI files, it’s annoying to encounter an error message prompted out as follows: “COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.” The message won’t go away even when users have closed the program. The error message will keep prompting out unless and until users close the relevant folder.
It is quite irritating and frustrating especially if you are rushing to finish something. The reason why this error message pops out is mainly because users probably have installed some media player applications such as Nero, DivX, KMPlayer, etc whereby the common files in these applications are not compatible with Windows Vista. To fix the problem of the COM Surrogate stop working in Vista, the easier and possible solution is to uninstall these incompatible programs or update them to the very latest version. Alternately, you also could try out the following solution:
- Press elevated command prompt with administrator privileges.
- Type in regsvr32 %windir%/System32/vbscript.dll and press Enter.
- The system will pop out a dialog message showing “DLL Register Server in C:\Windows\System32/vbscript.dll has been successful”.
- Then go to Organize Menu, choose Folder and Search Option, then go to View tab. Check the Always show icons, never thumbnails item.
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Entries (RSS)
July 3rd, 2009 08:57
ALSO, THERE IS A SPACE IN THE CODE THAT YOU MIGHT HAVE MISSED.
its here:
regsvr32 %windir%/System32/vbscript.dll
^is a space right there
July 3rd, 2009 08:55
You type in the code in command prompt.
Then you open the folder with the problems.
UNDER THE BACK BUTTON ON THE EXPLORER THERE IS A BUTTON, CALLED ORGINIZE!
FOLLOW INSTRUCTIONS ABOVE
July 2nd, 2009 01:29
and how do i get to the organize menu? I’m stumped.
June 16th, 2009 07:47
Ok so i have tried this several times. time and time again i get the same message “The filename, directory name or volume label syntax is incorrect.” what am i doing wrong? Please help me! I’m about ready to give up and just buy a Mac.
June 14th, 2009 03:46
thanx ….. alot it worked for me tooo!@!!!!
June 6th, 2009 08:54
Thanks alot, works a treat
June 4th, 2009 02:06
Worked beautifully for me. Thanks!
May 19th, 2009 08:07
Yea….it didn’t work for me and I tried it a few different ways including the way it says on here. I can’t fix the problem,….I think maybe a system restore or something’s the only way I can think of fixing it seeing how it only started a few days ago and a few buddies of mine said they had it for a while now…..damn windows Vista and it’s bugs -.-
April 20th, 2009 07:39
Thanks for the tips. It worked for me fine.
April 11th, 2009 00:26
yeh i have the problemand for me it just keeps getting worse
ive tried this and every other fix
now its got to the point where i cant run programs without getting the message and getting kicked out of the program
March 27th, 2009 11:25
Heya – it said the file name, directory or volume is not correct??? help
March 23rd, 2009 23:10
Worked a treat- thanks for that as it was really annoying!!
February 11th, 2009 03:53
for evryone that is kinda idiot just do like this ITS REAL SIMPLE! start open the start menu SEARCH FOR “CMD” right clck it run as admin then u type this code “regsvr32 %windir%/System32/vbscript.dll ” without the “’s the press enter and it will say u succsed if u done it right its not harder than that
November 5th, 2008 01:02
Well I have tried a lot of the different fixes for this issue and never ONCE did it work… this time however at least so far its worked like a charm. I totally DESPISED this shit more than anything.
Thanks for the information as usual… MDL rocks.
June 13th, 2008 18:57
LOL, fuck off with ur trojans and viruses james u sissy.
June 13th, 2008 13:18
Hi.
It dosent work in Vista 64, even you dont have any of these programs it will give the error, even using the lates codec pack like VCP it dosent work. simply irritating error in Vista. It even comes up when you browse the folders and the system has to create thumbnails. i give up have this problem now for long time.