The Reality of Microsoft Xbox 360 “Red Ring of Death” Revealed by Gartner Inc

Last year we talked about the attempt to reveal Microsoft Xbox 360 “Red Ring of Death” root cause and it was believed to be due to component overheat and platform thermal design issue. No further confirmation from Microsoft since then until yesterday when Bryan Lewis, the chief analyst of Gartner Inc disclosed further that it was due to graphic chip overheat issue during the Design Automation Conference.

As according to Bryan, the main root cause for the issue is due to its own designed graphic chip overheated when under normal operation. Although it didn’t cause any catastrophic to end users but Microsoft had decided to recall all the affected products at its own cost. Instead of trying to save up to few million dollars by designing its own graphic chip, it ended up spent more than $1 billion to recall all the entire problematic Xbox consoles. Bryan further revealed that Microsoft went back to its original ASIC (Application Specific Integrated Circuit) designer, believed to be ATI Technologies to re-design the graphic replacement chip. Apparently, if Microsoft were to follow normal route to sub-con the graphic chip development to external design house, it would have able to avoid such a huge recall.

Similarly for this time, Microsoft has refused to comment to this statement and continues keeping it a mysterious bug to public. Anyway, we should continue to see the ASIC design houses to be actively engaged with system OEM since they are the one specializing and having expertise on it.


3 Responses to “The Reality of Microsoft Xbox 360 “Red Ring of Death” Revealed by Gartner Inc”

  1. Nintendo Wii as The Most Reliable Consoles in Gaming Segment » My Digital Life
    September 7th, 2009 00:16
    3

    [...] without captured by them. Out of the data reported, almost half of the failures were contributed by RROD (Red Ring of Death), with the rest pointed to disc read and display issues. At the same time, the study did emphasize [...]

  2. Chun Yu Ng
    July 29th, 2009 14:49
    2

    The Xbox call is 1-800-MY-XBOX what country you live? If you Live in U.S.A, you can get this number

  3. sylvain
    December 21st, 2008 13:25
    1

    hi actualy im searching for the phone number of microsoft to send them my xbox360 that what my friend said to me if i get death ring call microsoft to send your xbox 360 and get another one can some 1 tell me how i can get that n umber????

Leave a Reply

You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Subscribe to comments feature has been disabled. To receive notification of latest comments posted, subscribe to My Digital Life Comments RSS feed or register to receive new comments in daily email digest.
Custom Search

New Articles

Incoming Search Terms for the Article

microsoft number for xbox 360 - microsoft xbox 360 phone number - microsoft phone number for xbox 360 - recall on xbox 360 elite - X Box Recall RING OF DEATH - microsoft's phone number for xbox 360 - xbox 360 recall red ring of death - xbox 360 elite red ring of death - xbox 360 phone number - microsoft xbox recall - what is the microsoft telephone number for xbox 360 - xbox 360 contact number - xbox 360 red ring save games - xbox 360 microsoft number - xbox 360 elite rrod - x box red ring phone number - xbox 360 has ring of death is there a recall - xbox red ring codes - microsoft xbox number - xbox phone number for ring of death - NEED PHONE NUMBER TO MICROSOFT FOR MY XBOX 360 - number to the ring microsoft - xbox 360 ring of death recall - microsoft.com/xbox360/phone numbers - number for xbox 360 - Red ring of death phone number - red ring of death serial number - microsoft xbox 360 red ring - Ring Of Death ned sub - WHERE DO YOU SEND THE XBOX 360 WITH THE RING OF DEATH - xbox microsoft number - number to microsoft xbox 360 - red ring of death recall - Red Ring of death Rapidshare - "Red ring of death" xbox rapidshare - picture of rrod disc chips - does the xbox 360 elite get the red ring of death - phone number to contact microsoft about xbox 360 - red ring of death fix norsk - "xbox 360" "serial number" rings - need 800 number for microsoft - recall xbox360 - red rings of death recall number - xbox 360 recall phone number - microsoft xbox support phone number - microsoft number red ring - number microsoft xbox 360 - xbox number to phone when got the ring of death - xbox 360 serial numbers that are affected by the red ring of death - microsoft xbox360 number - number for microsoft xbox 360 -