Internal Error 2739 Error in Vista (32 or 64-bit) When Install Adobe Photoshop CS3 and Reflector Related Programs

When trying to install some application software in x32 or x64 editions of Windows Vista, you may encounter the following error message when trying to install the program by double clicking on Setup.exe installer. The programs affected include Adobe Photoshop CS3, Adobe Fireworks CS3, Adobe Flash CS 3, Adobe DreamWeaver CS 3, Adobe Creative Suite 3 Web/Production Premium, other Adobe Creative Suite 3 products, older Adobe CS2 software, and other software such as .NET and VB Reflector!, regardless of whether the software is trial or licensed product.

Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance. Internal Error 2739.


The problem is applicable for both 32-bit or 64-bit version of Windows Vista. The solution for Internal Error 2739 problem is to re-register the JScript.dll (or optionally VBScript.dll) module in Windows Vista, as suggested in Adobe Forums. To do so:

  1. Run an elevated command prompt as Administrator.
  2. For Windows Vista 32-bit user, ensure that the command prompt is at C:\Windows\System32\ folder. For Windows Vista x64-bit, issue the following command to change to 64-bit folder in order to use the correct DLL files:

    cd ..\SysWow64

  3. Type the following command and hit Enter:

    regsvr32 jscript.dll

    and optionally (if problem persists),

    regsvr32 vbscript.dll

  4. Run the Adobe installer again.

This entry was posted on Wednesday, July 25th, 2007 at 7:20 pm and is filed under Graphics & Images. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

72 Responses to “Internal Error 2739 Error in Vista (32 or 64-bit) When Install Adobe Photoshop CS3 and Reflector Related Programs”

Pages: 1 2 3

  1. abdul
    February 7th, 2008 10:09
    25

    THANKS MAN THANKS

  2. m.
    February 4th, 2008 21:42
    24

    Thanks for the info! Worked perfectly.

  3. mynotebook
    January 22nd, 2008 03:51
    23

    Instructions from God how to install adobe on windows vista.

    I was having trouble installing adobe on windows vista and after reading and trying endless instructions nothing worked…

    Then it hit me….

    Jesus said: Ask and it will be given to you; seek and you will find; knock and the door will be opened to you. For everyone who asks receives; he who seeks finds; and to him who knocks, the door will be opened.” —Matthew 7:7–8

    I prayed to the Lord to forgive my sins and to give me wisdom and He answered my prayer.
    Glory to the Lord for being so loving, forgiving and giving us what we seek even when we dont deserve it.

    I hope that the following instructions will help you with your work as God helped me.

    Step 00. Backup your important files and documents because the installation of vista will delete all

    Step 01. Install Dell Media Direct CD wich will create a partition for media files ( I have Dell Pc)

    Step 02. Install windows vista choosing to create fresh installation. when prompted delete the previows windows partition then create a new one and do not forget: chose the option to format it.

    Step 03. Install all necessary drivers, anti-virus, firewall and update your windows.

    Step 04. Turn Off UAC ( user account control ) by going on control panel – click user accounts –

    Step 05. Restart your PC on safe mode by pressin F8 when it is starting up.

    Step 06. Insert your adobe CD and copy all the files in your favorite folder on your Pc

    Step 07. Restart your PC normally – open the folder where you saved adobe – right click on setup.exe and chose option “run as administrator”. You will now be able to use adobe on vista

    Praise the Lord for guiding us when it seems impossible. We struggle because we dont ask and when we ask we doubt. Believe and you will receive the blessings of God. We try to solve things ourselves and we dont ask The Almighty that created everything that has ever been created. God knows it all and He is willing to give us wisdom without finding fault. We just have to come near him by prayer and with repentful heart and He hears us and helps us no matter what.

    If you need more info contact me at: mynotebook@hotmail.co.uk

    God Bless

  4. Kyle
    January 21st, 2008 02:54
    22

    YES! Thank you so much this fixed my problem!

  5. David G
    January 20th, 2008 09:56
    21

    Still not working on my Vista Home Premium.

    I recently did a Factory Restore on my PC due to “normal” Vista crap. After the factory restore I did all of the normal Windows Updates and then tried to install Adobe CS3 Web Premium.

    I have done the jscript.dll and vbscript.dll thing… still nothing. I get the following error as soon as I run setup.exe:

    —————————
    Setup Error
    —————————
    Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance.

    Fatal error during installation.
    —————————
    OK
    —————————

  6. Rafael Almeida
    January 14th, 2008 23:35
    20

    Worked like a charm. Thanks a lot!

  7. richy
    January 11th, 2008 04:28
    19

    worked a treat boss!!

  8. Ali Fakoor
    January 4th, 2008 16:32
    18

    Thanks a lot
    Worked like a magic.

  9. Niceboy
    January 3rd, 2008 05:51
    17

    THX to you, that was easy!

  10. CCNA Discovery
    January 2nd, 2008 02:04
    16

    Worked on Vista. Thanks!!!

  11. hubka.net
    December 21st, 2007 17:24
    15

    i register that dll´s but error still exist … on Vista x64 ultimate

  12. edios
    December 13th, 2007 16:31
    14

    thx alot~!=D

  13. slickboy
    December 10th, 2007 03:51
    13

    Hi!

    This trick did not solve my problem fully. I can run the installer but after the initialization it’s exit without a word and doing nothing. What could be the problem? Please HELP!!! Thx.

  14. annA
    November 29th, 2007 15:54
    12

    it works! thanks a lot :D

  15. Maximus
    November 16th, 2007 17:31
    11

    Thanks plenty! I was struggling for a while with this.

  16. ellen
    October 30th, 2007 23:38
    10

    ik try to install CS3 i did wath you sais but i get 0×800004005 errer, how do i fix this,

  17. max
    September 28th, 2007 01:07
    9

    Thank you so much, i can now use my stuff!

  18. Markus
    September 15th, 2007 20:38
    8

    Thanks a lot, it worked perfectly. Glad there are sites like this around

  19. Cathy
    September 4th, 2007 13:28
    7

    Thank you, thank you, thank you!

  20. fahooood
    August 27th, 2007 06:07
    6

    thanks but i can not do anything with this file:regsvr32

    i can not rename it or delete it or any thing else expect copy

  21. Rhox
    August 26th, 2007 20:13
    5

    Wow! I’ve searched for this for a long time.
    Thank you :)

  22. Kjella
    August 23rd, 2007 23:18
    4

    Thanks!!!! ALOT!

    I’ve been struggling with this for quite a time, uninstalled all that I could think of. And it was as simple as that :)

  23. Lulzer
    August 22nd, 2007 12:58
    3

    You and this site ROCK!
    Thanks, worked like a charm
    I also got the 0×80004005 while trying to do this, but another tutorial of ours helped out too, Thanks a bunch!

  24. Craig
    August 9th, 2007 02:14
    2

    Thanks. You saved me a phone call to support.

  25. Kay
    July 26th, 2007 17:47
    1

    yes i get this stupid eror
    soo i gave up on using it on vista
    il give it another shot
    thx for this

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