Internal Error 2739 Error in Vista (32 or 64-bit) When Install Adobe Photoshop CS3 and Reflector Related Programs

When trying to install some application software in x32 or x64 editions of Windows Vista, you may encounter the following error message when trying to install the program by double clicking on Setup.exe installer. The programs affected include Adobe Photoshop CS3, Adobe Fireworks CS3, Adobe Flash CS 3, Adobe DreamWeaver CS 3, Adobe Creative Suite 3 Web/Production Premium, other Adobe Creative Suite 3 products, older Adobe CS2 software, and other software such as .NET and VB Reflector!, regardless of whether the software is trial or licensed product.

Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance. Internal Error 2739.


The problem is applicable for both 32-bit or 64-bit version of Windows Vista. The solution for Internal Error 2739 problem is to re-register the JScript.dll (or optionally VBScript.dll) module in Windows Vista, as suggested in Adobe Forums. To do so:

  1. Run an elevated command prompt as Administrator.
  2. For Windows Vista 32-bit user, ensure that the command prompt is at C:\Windows\System32\ folder. For Windows Vista x64-bit, issue the following command to change to 64-bit folder in order to use the correct DLL files:

    cd ..\SysWow64

  3. Type the following command and hit Enter:

    regsvr32 jscript.dll

    and optionally (if problem persists),

    regsvr32 vbscript.dll

  4. Run the Adobe installer again.

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This entry was posted on Wednesday, July 25th, 2007 at 7:20 pm and is filed under Graphics & Images. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

48 Responses to “Internal Error 2739 Error in Vista (32 or 64-bit) When Install Adobe Photoshop CS3 and Reflector Related Programs”

Pages: [2] 1 » Show All

  1. FP
    September 26th, 2008 15:47
    48

    thanks so much for posting this - a great help!

  2. Ldr
    September 7th, 2008 20:26
    47

    Works like a charm, thanks a lot!

  3. Russell
    September 7th, 2008 07:57
    46

    MUY UTIL… GRACIAS!!!

  4. Hasnain
    August 31st, 2008 10:40
    45

    Works great! I had the same problem when I was trying to install the Tryout from Adobe for Dreamweaver CS3.

    Hasnain

  5. Mandy
    August 22nd, 2008 01:57
    44

    omg….I think i love you……Thanks a mil!!

  6. Angel
    August 13th, 2008 01:59
    43

    You saved my job :) I tried everything!!! Thanx a ton

  7. rajah
    August 11th, 2008 02:03
    42

    Thnx a LOT….it works GR8

  8. Kondio
    July 25th, 2008 22:33
    41

    Thank you very much for this.

  9. Bruno
    June 25th, 2008 10:32
    40

    vlw mano

  10. roxzen
    June 19th, 2008 16:34
    39

    This really works like a charm! Thanks a lot!

  11. MosGrand
    June 12th, 2008 04:10
    38

    You came up as the top link for this in Live.com and it was the right link too. Solved my problem…and thanks for the follow-up post for Vista.

  12. nayin
    June 9th, 2008 21:00
    37

    im havn a problem d system is asking for imagxpr5.dll and wangcmn.dll i hav already put it in system32 but when i try 2 register it wit regsvr32 wangcmn.dll it gives an error for wangcmn it says it has been loaded but cannot b registered now its even saying it cant find it in the Cd im usin 2 install d software i copie it 2 C:\ its sayn d same thing for imagxpr5.dll its sayn it cannt register d module im lost wat im i doin wrong

  13. Jonathan Rile
    June 7th, 2008 02:53
    36

    Thanks a lot man, couldn’t figure it out.

  14. Happy
    June 5th, 2008 23:40
    35

    Million THANK YOU

  15. Sahil Thorpe
    June 3rd, 2008 20:24
    34

    Thanx a lot pal! i really appreciate your effort!!!! many thanx again!

  16. Brendan
    May 27th, 2008 14:06
    33

    First site I clicked on and the fix worked like a charm.

    Thanks!

  17. ege
    May 13th, 2008 01:53
    32

    EXCELLENT!!

  18. yatkha
    May 10th, 2008 19:22
    31

    Thanks man.. it really helps me out.

  19. Tracy
    May 2nd, 2008 03:23
    30

    Thank you so much! It worked. I love “Googling” for help to troubleshoot my problems.

  20. Dave
    May 1st, 2008 06:21
    29

    When i type

    cd ..\SysWow64

    I get the message underneath saying
    The system cannot find the path specified.

    Any tips?

  21. Paul
    April 6th, 2008 04:09
    28

    Tnk u!!! Works excellent.

  22. Ritch
    March 23rd, 2008 19:39
    27

    Worked a treat. Thanks so much really helped.

  23. SAJ
    March 8th, 2008 04:00
    26

    thanks a ton man.. realy helped.. was getting frustrated.. :)

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