Internal Error 2739 Error in Vista (32 or 64-bit) When Install Adobe Photoshop CS3 and Reflector Related Programs
When trying to install some application software in x32 or x64 editions of Windows Vista, you may encounter the following error message when trying to install the program by double clicking on Setup.exe installer. The programs affected include Adobe Photoshop CS3, Adobe Fireworks CS3, Adobe Flash CS 3, Adobe DreamWeaver CS 3, Adobe Creative Suite 3 Web/Production Premium, other Adobe Creative Suite 3 products, older Adobe CS2 software, and other software such as .NET and VB Reflector!, regardless of whether the software is trial or licensed product.
Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance. Internal Error 2739.
The problem is applicable for both 32-bit or 64-bit version of Windows Vista. The solution for Internal Error 2739 problem is to re-register the JScript.dll (or optionally VBScript.dll) module in Windows Vista, as suggested in Adobe Forums. To do so:
- Run an elevated command prompt as Administrator.
- For Windows Vista 32-bit user, ensure that the command prompt is at C:\Windows\System32\ folder. For Windows Vista x64-bit, issue the following command to change to 64-bit folder in order to use the correct DLL files:
cd ..\SysWow64
- Type the following command and hit Enter:
regsvr32 jscript.dll
and optionally (if problem persists),
regsvr32 vbscript.dll
- Run the Adobe installer again.
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Entries (RSS)
November 23rd, 2009 13:40
Wow Thanks , It Worked. Was So Easy To Do With Ur Advise Guys, 3 Steps and I was Rolling.
Thanks Again.
November 22nd, 2009 08:22
Nice! Thank you for your hint!
July 28th, 2009 01:00
Worked perfectly! Thanks so much!
July 28th, 2009 00:22
Hey, found out a better way cuz for some reaosn mines wouldn’t work with that regsvr32 part(both of them). So I just ran as administrator to see if that would work and it worked, you should up date this incase that doesnt work for people
July 27th, 2009 07:25
Awesome…thanks a bunch!
July 22nd, 2009 19:54
THANK YOU…THANK YOU….THANK YOU.
July 8th, 2009 15:35
God bless authors;)
July 5th, 2009 03:36
THANK YOU!!! You have seriously saved my sanity!
May 21st, 2009 21:15
Thanks.
May 19th, 2009 14:00
Thanks dude.. this really helped me.. worked like a charm..
May 18th, 2009 23:37
[...] issue, and as explained here, it affects other programs too. The first solution I found – for Adobe products installation – helped with Active Perl as well. Great. I only had to add a path to [...]
April 8th, 2009 05:45
I have a 64 bit system but when i oped the command prompt i see C:/Windows/system32> so does this mean i have a 32 bit system?
I tried both js and vb scripts neither one worked. if you have any suggestions please help me out
April 6th, 2009 22:27
Please i need your help i do all that.. but i need to do this re-reg many times a day…..
is there some way to definitelly register this two dll’s?? jscript.dll and vbscript.dll????
please i’m going crazy with this…
tkx in advance and hugs from Brazil
March 30th, 2009 19:44
Thanks it did work like charm
March 29th, 2009 14:24
make sure you run your Cmd prompt, cs3 clean and setup as admin in 64 bit vista.
gawd this thing is tempramental
March 6th, 2009 02:18
Hello!
I followed the whole tutorial, it works, but it has a small problem …. see the window of Initializing Adobe Creative Suite 3 Design Premium and closes, but then not doing anything.
Help me please
Thank you!
March 4th, 2009 07:01
I did both the js and vb comands and it still won’t install. Same error.
February 13th, 2009 10:30
Thanks, great work, please keep it up
February 12th, 2009 22:42
thnx a ton…u r a genius!!!
February 3rd, 2009 05:14
im still having trouble with the setup. After i click on the setup it just looks like its loading and then it disappears as nothing. I have already tried regsvr32 jscript.dll. Please help!!!
January 20th, 2009 18:44
THANK YOU THANK YOU!
My vista would just pop open the Adobe Setup window, and then close it, with nothing happening.
regsvr32 jscript.dll
Does the trick!
Thanks again
November 13th, 2008 02:22
great! genius! nice you! ok