Trick to Use Logitech QuickCam Messenger in Windows Vista
Officially, older batch and most of the Logitech QuickCam Messenger is not supported and not compatible with Windows Vista, although you may misleading believe otherwise as QuickCam 10.5 software supports Vista is provided for free download. However, in most of the case, except Logitech QuickCam Messenger with P/N no. of 861225 and USB/PID of 08DA will fail in installation during the webcam setup, where Vista unable to detect the webcam even though you have inserted the webcam.
On the other hand, using Windows Vista Add Hardware Wizard will not detect any driver for the webcam, even though you have extracted the driver files from the executables, no matter the Wizard search automatically online and locally or been asked to browse and locate the software drivers on the unpacked location.
In addition, Problem Reports and Solutions applet may appear after the failed driver installation for Logitech QuickCam Messenger with the following message:
Windows Vista does not support Logitech QuickCam Messenger
This problem was caused by a compatibility issue between Windows Vista and Logitech QuickCam Messenger.
Logitech QuickCam Messenger was created by Logitech, Inc..
Recommendation
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To search for similar devices that are compatible with this version of Windows, visit the Windows Vista Hardware Compatibility List website online.
However, it’s not totally out of hope for owner of Logitech QuickCam Messenger who has upgraded to Windows Vista. The following hack will use Windows XP driver (a common trick to use non Vista compliant device) to install the webcam in Vista:
- Download QuickCam 8.4.8 with driver for WinXP.
- Install WinRAR if not already installed yet.
- Open the setup installer qc848enu.exe and unpack its contents to a folder. Alternatively, right click on qc848enu.exe and select “Extract to qc848enu\” option.
- Insert or plug in the Logitech QuickCam Messenger to a USB port if not already done so.
- An “Driver Software Installation” icon in systray (notification area) should appear, which will pop up detailed message if click. It should fail, and “Add Hardware Wizard” dialog window will appear. Choose to install the driver manually by instructing the Wizard to locate and look for the web cam driver inside the Drivers folder under the unpacked folder of the qc848enu.exe setup program. You can use browser button to select the folder.
- Windows Vista should grab the XP driver and install it properly.
- Download the latest version (10.5.1) of Vista compliant QuickCam software from Logitech to install the software on Vista.
- Run the setup (qc1051enu) normally. You may need to skip the detection of webcam near the end of installation process.
Update: Fix for Logitech Quickcam in Windows Vista SP1.
Voila, you can now use the Logitech webcam to capture images or use it in conjunction with video chat in IM programs such as Windows Live (MSN) Messenger, AIM Messenger, Yahoo! Messenger, Skype or run Logitech VideoCall.
This hack may work on other Logitech QuickCams that doesn’t yet or will never support Windows Vista too, such as Logitech QuickCam Zoom Silver, QuickCam Notebooks Deluxe, QuickCam Express, QuickCam Chat, Quickcam Orbit/Sphere, Quickcam Pro 4000, QuickCam Orbit MP, QuickCam Chat and etc. However it’s not tested. If you willing to try out and feedback is appreciated.
Share and contribute or get technical support and help at My Digital Life Forums.
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Entries (RSS)
March 31st, 2008 20:51
Yoo
Luis, can you give us your usbaudio.sys (with rapidshare or megauplaod, or any others).
Cause i’ve put SP1, and after, i’ve clean up all previous data before the SP1…:S
(and i don’t want to install vista again just for this file ^^ )
So if you can put it online, i would love it
Thanks
March 26th, 2008 06:11
Luis can you post the solution in simpler step by step process. I have installed SP1. I am now stuck at the first step. I extract the qc848enu.exe file
but after the “driver installation failed” I don’t get the “add hardware wizard”. Then I go to device manager and I scroll down to camera with the yellow exclamation mark on it and i right click and update driver. Then I browse to locate the driver. And thats as far as I get. So, please post step by step process. Thanks
March 26th, 2008 00:18
Luis!
Thank you, it works now. I’ve used Hiren’s Boot cd and Volkov Commander with ntsfdos. After reboot, the yellow exclamation mark has disappeared. I hope there is no more drama with my vista.
March 25th, 2008 09:07
Well, I fixed Vista Service Pack 1 problem, it took me a couple of hours but now I have confirmed workaround works properly.
First of all, I found the origin of the problem on the updated USB Audio Driver by SP1, looking for fixes related to USB audio on SP1, I found the following one http://support.microsoft.com/kb/933262
Then, once I suspected the origin of the problem was the file USBAUDIO.sys, I used searh function on windows to look for every file named like that on the system (notice you have to enable on folder properties to show system and hidden files).
It is obvious C:\WINDOWS\System32\drivers is the path where system loads this driver, but search function showed too
C:\WINDOWS\System32\DriverStore\FileRepository\wdma_usb.inf_9ce240de path for this file, which was a backup of the original one, which was working before SP1.
Problem is solved swapping this two files, but since SP1 located on system32/drivers folder is being used by the system, it can’t be deleted nor moved while system is running, so I got it booting from a Linux live CD which mounts Vista NTFS partition in write mode.
From Linux OS I was able to overwrite USBAUDIO.sys file which previous one and once Vista is loaded again, MIC from QuickCam Messenger is working fine again.
Hope it helps.
March 25th, 2008 07:07
Since I installed Vista Service Pack 1, QuickCam Meseenger MIC does not work either.
I have tried a lot of reinstalls and hacks without any success, please, in case someone fix it, share the solution.
March 24th, 2008 03:44
Hmm, yep, looks like Vista SP1 kills this hack. Be warned. Please post here, if you find a solution!
March 20th, 2008 23:01
Hi!
This post has help me too, but yesterday I’ve installed the Vista SP1. After the reboot my QC Messenger mic has an error message: The device can not be started. I have downloaded all the drivers found on logitech’s ftp server, but no one make me a deal. If anyone can help me, please don’t foregt me. Thx.
March 18th, 2008 13:52
Thanks so much! been so anoyed with logitech and this is just the simplest solution. Why logitech can’t make thier own stuff work beats me.
anyway ..thanks!!
March 3rd, 2008 07:45
Thank you Thomas! Now it worked. I didn’t know you had to search for the exe-file itself. Thank you! you saved me!
March 2nd, 2008 17:40
Stephan and Rave, this does work, but make sure you follow these steps in this order:
- install WinRAR
- open WinRAR
- Select File > Open archive
- Browse to your qc848enu.exe file
- Click on open.
Voila! In other words, don’t try to open the exe file directly, you need to go through WinRAR first. Hope this helps.
March 2nd, 2008 06:32
Thank you, Rave, same problem in my case! What can we do???
February 25th, 2008 19:08
You cant extract an exe file to a folder using Winrar. The qc848enu.exe is a self extracting SETUP file that installs the web cam itself, still resulting in a non working webcam under these instructions. How the hell other ppl did this under vista is beyond me.
February 24th, 2008 23:54
Worked like a charm! Thanks!
February 23rd, 2008 04:19
Thank you very much!!!!!
You’re the best!
February 22nd, 2008 07:07
Nice going m8 !! Works like a charm. Saved me bying a new camera !! Woop !!
February 19th, 2008 06:42
where can you find that .exe file??
February 18th, 2008 06:20
Halleluja - I love you! Worx purrfect!! Thanxalot!
February 14th, 2008 06:43
I did not work.
Vista won’t recognize the folder I created. I don’t know why that is. Do you have an answer?
Thanx!
January 26th, 2008 08:44
It works.. thanks!!
January 25th, 2008 08:24
wow, thank you much. got a great deal on this cam off buy.com and couldnt get it installed on vista.
January 21st, 2008 02:46
Fantastic! Life saver! (Well, webcam saver at least.) I’d given up hope!
January 19th, 2008 07:37
amazing work dude .. how did u managed to do that???u r simply superb.. i tried for 2 days and was just losing hope then i saw ur post.. it worked .. great…hats off
December 31st, 2007 08:27
This worked liked a charm for my son’s older level Webcam Chat, and with QC 11.5.
As an aside I will not buy another Logitech product including mice, remotes, or speakers, because of thier abysmal support policy reagrding their cameras. It’s apparent that this is a policy decision and not a technical one and it is a poor one at that. As an industry analyst I am pretty familiar with many different comapnies and thier support (or lack thereof) and this is pretty close to the tops in customer abuse.
Boo logitech! Shame on you!
December 26th, 2007 23:47
It Works, Thanks
December 25th, 2007 01:42
Thanks it worked!