Hack to Remove/Uninstall Symantec Norton Antivirus (SAV) Client without Password

Norton AntiVirus Clients or Symantec AntiVirus Clients especially Corporate Edition Clients can be installed as managed network setup type by a Symantec AntiVirus Server. When a Symantec AntiVirus Client is managed, it will prompt for password when uninstalling client via local computer Control Panel Add or Remove Program applet. If you don’t know or forget the password, then the client is not able to uninstall or remove. And the SAV client uninstall password won’t work with server group password too, as if you enter that password, you will receive an invalid password message.

The client uninstallation password is different from the server group password, and it can be set by the administrator through the Symantec System Center for the client that is managed. If the client uninstallation password has not been set or changed specifically, it will still be the default password. Thus, first thing to try in order to successfully uninstall a Symantec Client Security program is by using the default password for the uninstalling clients, which is symantec.

In the cases where Symantec AntiVirus server has been taken down and no longer exist, or the client computer has no access to company network, or the default client uninstall password does not work, the following hack will enable you to remove Symantec Antivirus without using a password:

  1. Open Registry Editor (regedit).
  2. Navigate to the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\Administrator Only\Security\

  3. Change the value for useVPuninstallpassword key from 1 to 0.
  4. Exit Registry Editor and now you can uninstall Symantec AntiVirus Client.

The trick should work on most version of Symantec AntiVirus client or Norton AntiVirus Client, including version 7, 8, 9 or 10.


This entry was posted on Saturday, May 5th, 2007 at 5:20 pm and is filed under Security. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

86 Responses to “Hack to Remove/Uninstall Symantec Norton Antivirus (SAV) Client without Password”

Pages: « 4 3 [2] 1 » Show All

  1. Toni
    February 8th, 2009 18:52
    50

    He he he Thank You!

  2. brian
    February 7th, 2009 06:51
    49

    Much appreciated.

  3. taylor
    January 25th, 2009 04:11
    48

    AWSOME

  4. chira
    January 23rd, 2009 12:43
    47

    great!!!!
    thanxxx a lot!!!

  5. buntu
    January 20th, 2009 11:37
    46

    tq .. helpfull

  6. pablo
    January 10th, 2009 23:04
    45

    oe man gracias por la informacion me sirvio mucho porque no tenia la clave de desintalacion y gracias a ti pudo desintalarlo sin problemas!!

  7. Jim
    January 10th, 2009 21:18
    44

    Thank you so much – saved me alot of bother!

  8. Mark
    January 8th, 2009 02:55
    43

    I have Symantec Endpoint Protection Client (running on Win XP) and want to disable it or at least be able to delete the logs without deleting the program. Any ideas?

  9. mukesh
    January 8th, 2009 01:11
    42

    thanks a lot,,
    i wrongly installed my office symantec in my computer, it asked me un – installation password,, it was eating my 12 MB,, and also not allowing 2 install any other antivirus..

    thanks a lot,, dude,, how u r learning these things,, really u r great

  10. tonyt
    January 4th, 2009 22:12
    41

    What a man what a man what a man what a might good man!

  11. fweew
    December 26th, 2008 02:36
    40

    Thanks!

  12. Qasem
    December 21st, 2008 17:30
    39

    thanks Mr. Ahmet-Ankara it was the best way

  13. ys7025
    December 19th, 2008 13:24
    38

    tq so much, helps me a lot….

  14. thjakob
    November 19th, 2008 17:11
    37

    THANKS SOO MUCH! :) ) UR THE BEST :) ))

  15. Roberto
    November 12th, 2008 21:27
    36

    You are the best. Thanks so much

  16. Ahmet-Ankara
    October 22nd, 2008 02:56
    35

    Here is the solution :)
    There’s an easy way, when password prompt opens, run task manager and END
    task called MSIEXEC that runs under your user account (not system). The password
    go away and uninstall continues

  17. Ahmet-Ankara
    October 22nd, 2008 02:39
    34

    Sorry there is no such a registry antry for 11.0.3001 on Vista. Does anyone has any idea where it is hidden?

  18. Richard Sportsman
    October 16th, 2008 07:28
    33

    I discovered this myself today. resetting the password in the registry to the value recommended in several fora (to make it = ’symantec’) didn’t work, but this trick did!

  19. JRZ
    October 16th, 2008 05:53
    32

    I tried this but what if the value in the useVPuninstallpassword key already set to 0 instead of 1. Because the instruction is change the key value from 1 to 0.

  20. Avi
    October 5th, 2008 12:05
    31

    Thanks a Million Metric Tonne… !!!

  21. Steve
    September 30th, 2008 01:03
    30

    Thanks, worked like a charm! I know the password is symantec but for some reason, possibly virus, it didn’t work. Thanks again!

  22. matt
    September 28th, 2008 14:11
    29

    *woot* yay rid of that resource hogging piece of useless junk!

  23. anonymous
    September 24th, 2008 13:15
    28

    thank you!
    easy fix!

  24. highflyer
    September 22nd, 2008 08:31
    27

    Thank you!

  25. Kiffe
    September 20th, 2008 23:38
    26

    Thank You, Thank You, Thank You!!!

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