Hack to Remove/Uninstall Symantec Norton Antivirus (SAV) Client without Password

Norton AntiVirus Clients or Symantec AntiVirus Clients especially Corporate Edition Clients can be installed as managed network setup type by a Symantec AntiVirus Server. When a Symantec AntiVirus Client is managed, it will prompt for password when uninstalling client via local computer Control Panel Add or Remove Program applet. If you don’t know or forget the password, then the client is not able to uninstall or remove. And the SAV client uninstall password won’t work with server group password too, as if you enter that password, you will receive an invalid password message.

The client uninstallation password is different from the server group password, and it can be set by the administrator through the Symantec System Center for the client that is managed. If the client uninstallation password has not been set or changed specifically, it will still be the default password. Thus, first thing to try in order to successfully uninstall a Symantec Client Security program is by using the default password for the uninstalling clients, which is symantec.

In the cases where Symantec AntiVirus server has been taken down and no longer exist, or the client computer has no access to company network, or the default client uninstall password does not work, the following hack will enable you to remove Symantec Antivirus without using a password:

  1. Open Registry Editor (regedit).
  2. Navigate to the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\Administrator Only\Security\

  3. Change the value for useVPuninstallpassword key from 1 to 0.
  4. Exit Registry Editor and now you can uninstall Symantec AntiVirus Client.

The trick should work on most version of Symantec AntiVirus client or Norton AntiVirus Client, including version 7, 8, 9 or 10.


This entry was posted on Saturday, May 5th, 2007 at 5:20 pm and is filed under Security. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

86 Responses to “Hack to Remove/Uninstall Symantec Norton Antivirus (SAV) Client without Password”

  1. nais
    October 22nd, 2009 01:48
    86

    the password is “symantec”. do’n know if it’s true but you can try it. hope it works for you

  2. Sid
    October 20th, 2009 23:39
    85

    Awesome advice thank alot

  3. Ciao65Boy
    October 11th, 2009 15:37
    84

    Fuziona Si…! Grazie..! ;)

  4. Daniel M
    October 11th, 2009 08:06
    83

    Awesome, I had a problem with this for a long time, just annoying more than anything. Finally decided to fix it. Thanks.

  5. charlie from Philippines
    October 6th, 2009 07:01
    82

    Good tip brother, God Bless You!

    Charlie

  6. Ali Mohammadnezhad
    September 27th, 2009 18:17
    81

    Thanks
    You really save me

  7. indir
    September 13th, 2009 14:59
    80

    very very helpfull. Thank this :)

  8. Mauro
    August 21st, 2009 05:22
    79

    Excellent, thank you from Argentina

  9. marc
    August 19th, 2009 03:14
    78

    very helpful.
    worked with symatec as password
    marc

  10. raymond
    August 16th, 2009 16:05
    77

    hello sir/ma’am,

    i have someting problem in my laptop.how can i uninstall my symantec antivirus. when i remove thru the control panel in my symantec antivirus..there is something problem…he/she ask me please enter the uninstall password. please can you help me about my problem…i want only the uninstall password key in my symantect antivirus…thank you and god bless..

    rhem,

  11. raymond
    August 16th, 2009 16:02
    76

    hello sir/ma’am,

    i have someting problem in my laptop. i want to ask you how to uninstall my symantec antivirus. when i remove thru the control panel in my symantec antivirus..there is something problem…he/she ask me please enter the uninstall password. please can you help me about my problem…i want to only the uninstall password key to my symantect antivirus…thank you and god bless..

    rhem,

  12. Maansingh
    July 29th, 2009 19:03
    75

    thankyou very much i had uninstalted symantec client security from your help

  13. ragley
    July 7th, 2009 11:15
    74

    A+++ will buy from again

  14. odessa
    July 1st, 2009 22:36
    73

    thank you very much !! now I can delete my non updated symantec client 9 !!! thank you

  15. Robert
    June 8th, 2009 02:26
    72

    Beautiful…thanks for the information.

    It worked seamlessly.

    Now I can install avast on some desktops my boss gave me when he moved his practice.

  16. J
    June 7th, 2009 05:51
    71

    Worked perfectly! Simple and effective solution. Cheers!

  17. ernes
    May 30th, 2009 04:53
    70

    Ahmet-Ankara ’s solution worked for me, saving me much bother… The original solution did not work because I had no such registry key, it seems that symantec closed this loophole. And the manual uninstall is a joke, these guys at symantec are assess if they expect anyone to go at such length. Well thank you Ankara!

  18. DeathTap
    May 29th, 2009 00:16
    69

    Worked! I can’t believe it’s this simple, but you should mention that you need to stop the services.

    Start > Run > ’services.msc’

    Stop all Symantec processes then do this.

  19. El Gordo
    May 19th, 2009 23:17
    68

    It works! You are a star

  20. Kapil
    May 13th, 2009 05:16
    67

    this thig worked…

    thanks a milion ..u are great

  21. Kent Davidson
    May 8th, 2009 12:08
    66

    Thank you! Talk about security by obscurity!

  22. Liffe
    May 5th, 2009 22:33
    65

    thank you!

  23. Danielle
    May 4th, 2009 03:41
    64

    Thank you so much!! You’re a life saver!

  24. Sean
    May 2nd, 2009 13:54
    63

    Phew!!!!!!! Thanks so much for this !

  25. ektefaie
    April 28th, 2009 14:39
    62

    good.it worked

  26. Pete
    April 9th, 2009 00:24
    61

    How do I remove it from the server with no password?

  27. anonimo
    March 24th, 2009 17:25
    60

    Funciona 100% muchas gracias =)

  28. Cristian Ayala
    March 23rd, 2009 22:48
    59

    Muchas Gracias, me Sirvio de Mucho

    saludos

  29. Mauro
    March 18th, 2009 03:31
    58

    Gracias Capo, le salvaste la vida a un equipo que estaba por tirar de un segundo piso.

  30. silvio
    March 18th, 2009 01:28
    57

    caro amigo,
    nao consegui, pois tentei remover com revo unistaler e creio que deva ter apagado topicos que vc pediu, so consegui chegar ate INTEL, como devo agir.. por favor me ajude…
    ou sera que tenho que reionstalar tudo…

    grato silvio faustino

  31. hardy
    March 12th, 2009 18:05
    56

    Wonderful thanx

  32. javed
    March 6th, 2009 17:53
    55

    how i do remove symantec antivirus

  33. Don
    February 25th, 2009 04:55
    54

    Wonderful

  34. Alejandro
    February 19th, 2009 03:15
    53

    Gracias,

    Excelente aporte amigos, me salvo gran parte de un dia de trabajo, jejejej

    Sdos

  35. eric
    February 18th, 2009 05:10
    52

    Hola al Equipo que publico este articulo, estoy muy agradecido por el BRILLANTE truco para desinstalar el producto de Symantec ya que no tenia la clave.

    fue de mucha ayuda porfin pude quitar el programa de mi cpu. por todo esto muchas gracias

    les mando un cordial saludo GRACIAS!

  36. yogesh
    February 10th, 2009 19:12
    51

    plz reply to me symantec antivirus not uninstalling y

  37. Toni
    February 8th, 2009 18:52
    50

    He he he Thank You!

  38. brian
    February 7th, 2009 06:51
    49

    Much appreciated.

  39. taylor
    January 25th, 2009 04:11
    48

    AWSOME

  40. chira
    January 23rd, 2009 12:43
    47

    great!!!!
    thanxxx a lot!!!

  41. buntu
    January 20th, 2009 11:37
    46

    tq .. helpfull

  42. pablo
    January 10th, 2009 23:04
    45

    oe man gracias por la informacion me sirvio mucho porque no tenia la clave de desintalacion y gracias a ti pudo desintalarlo sin problemas!!

  43. Jim
    January 10th, 2009 21:18
    44

    Thank you so much – saved me alot of bother!

  44. Mark
    January 8th, 2009 02:55
    43

    I have Symantec Endpoint Protection Client (running on Win XP) and want to disable it or at least be able to delete the logs without deleting the program. Any ideas?

  45. mukesh
    January 8th, 2009 01:11
    42

    thanks a lot,,
    i wrongly installed my office symantec in my computer, it asked me un – installation password,, it was eating my 12 MB,, and also not allowing 2 install any other antivirus..

    thanks a lot,, dude,, how u r learning these things,, really u r great

  46. tonyt
    January 4th, 2009 22:12
    41

    What a man what a man what a man what a might good man!

  47. fweew
    December 26th, 2008 02:36
    40

    Thanks!

  48. Qasem
    December 21st, 2008 17:30
    39

    thanks Mr. Ahmet-Ankara it was the best way

  49. ys7025
    December 19th, 2008 13:24
    38

    tq so much, helps me a lot….

  50. thjakob
    November 19th, 2008 17:11
    37

    THANKS SOO MUCH! :) ) UR THE BEST :) ))

  51. Roberto
    November 12th, 2008 21:27
    36

    You are the best. Thanks so much

  52. Ahmet-Ankara
    October 22nd, 2008 02:56
    35

    Here is the solution :)
    There’s an easy way, when password prompt opens, run task manager and END
    task called MSIEXEC that runs under your user account (not system). The password
    go away and uninstall continues

  53. Ahmet-Ankara
    October 22nd, 2008 02:39
    34

    Sorry there is no such a registry antry for 11.0.3001 on Vista. Does anyone has any idea where it is hidden?

  54. Richard Sportsman
    October 16th, 2008 07:28
    33

    I discovered this myself today. resetting the password in the registry to the value recommended in several fora (to make it = ’symantec’) didn’t work, but this trick did!

  55. JRZ
    October 16th, 2008 05:53
    32

    I tried this but what if the value in the useVPuninstallpassword key already set to 0 instead of 1. Because the instruction is change the key value from 1 to 0.

  56. Avi
    October 5th, 2008 12:05
    31

    Thanks a Million Metric Tonne… !!!

  57. Steve
    September 30th, 2008 01:03
    30

    Thanks, worked like a charm! I know the password is symantec but for some reason, possibly virus, it didn’t work. Thanks again!

  58. matt
    September 28th, 2008 14:11
    29

    *woot* yay rid of that resource hogging piece of useless junk!

  59. anonymous
    September 24th, 2008 13:15
    28

    thank you!
    easy fix!

  60. highflyer
    September 22nd, 2008 08:31
    27

    Thank you!

  61. Kiffe
    September 20th, 2008 23:38
    26

    Thank You, Thank You, Thank You!!!

  62. Symantec corp
    August 26th, 2008 20:37
    25

    [...] can try this: Hack to Remove/Uninstall Symantec Norton Antivirus (SAV) Client without Password

  63. Ford
    August 19th, 2008 07:17
    24

    hi. I am a hacker. I can get you an aol,yahoo,myspace,facebook,gmail…etc password. I do charge a fee to get a password though. Once i do get password i’ll show you proof i have it. Are you interested? E-mail me at Fordf202006@yahoo.com

  64. Gil K
    August 12th, 2008 18:34
    23

    I’t is a good solution , but I prefer scscleanwipe tool , can be downloaded from here http://www.kreslavsky.com/2008/07/symantec-norton-uninstall-and-removal-tools.html

  65. Gil K
    August 12th, 2008 18:25
    22

    You also can use one of the following unofficial tools
    http://www.kreslavsky.com/2008/07/symantec-norton-uninstall-and-removal-tools.html

    specially scscleanwipe

  66. zn4d
    August 10th, 2008 05:11
    21

    WOW!! thanks a lot!!it helped!! WTF!! many thanks!!

  67. Raymond
    July 24th, 2008 01:58
    20

    Thanks a lot. Bought a computer off of someone with this one it and have been trying to figure out how to remove it. This really helped.

  68. sliver
    July 11th, 2008 02:44
    19

    Great! Thanks a lot!!!

  69. Zerd
    July 3rd, 2008 20:48
    18

    Wow.. Thanks man :)
    When it popped up I was like “wtf, I didn’t set no password!”, and tried every password I could remember. Ofcourse it was “symantec” :P

  70. Darrell
    July 2nd, 2008 21:46
    17

    Very slick, worked great. Thanks!!

  71. Tris
    June 26th, 2008 18:16
    16

    I too have endpoint 11 and this key doesn’t exist in your registry. It would seem that symantec have closed this loophole.

    Anybody know of another way round it???

  72. Dmcman
    June 8th, 2008 03:29
    15

    Thanks, this was a BIG help and saved me a lot of time. :)

  73. Mattamatical
    May 13th, 2008 22:37
    14

    I uninstalled the client fine but im having trouble uninstalling ghost and pcanywhere can you help me please thanks

  74. Loathing Dell, Hating Symantec | Walt-O-Matic
    May 1st, 2008 23:03
    13

    [...] http://www.mydigitallife.info/2007/05/05/hack-to-removeuninstall-symantec-norton-antivirus-sav-clien... [...]

  75. Shantanu
    March 13th, 2008 19:02
    12

    I have Symantec Enpoint Protection 11, there is no VirusProtect6 key there, also there is no key as “useVPuninstallpassword” in the whole registry.
    Any idea what i should do?

  76. VB
    March 13th, 2008 15:20
    11

    Totally awesome – just got a new customer who bought an entire office – along with their workstations with Novell and Norton AntiVirus Corporate…with, of course, an uninstall password and NO IT support. This post saved me a LOT of time – you rock!

  77. Nda
    March 8th, 2008 02:01
    10

    Worked perfectly. Thanks for saving me so much time.

  78. vallinayagam
    February 29th, 2008 18:31
    9

    the password for uninstalling the client is symantec

  79. Theresa
    February 21st, 2008 23:37
    8

    Wow, thanks for the info! Very helpful.

  80. Sergio Sousa
    September 30th, 2007 21:25
    7

    This was a very nice tip. Unfortunately I cannot try it right now because I need Symantec Client Security to be able to use the company’s VPN. I suspect Symantec is keeping my iTunes from opening. When I get back to the office, I’ll probably give it a go.

    Regards,
    Sergio Sousa

  81. Navdeep
    June 28th, 2007 17:45
    6

    Extremely helpful man!

    I was about to format the machine that can take 4 to 5 hours with software insatllation. This trick save my lot of time.

    Thanks

  82. Mike
    June 22nd, 2007 20:04
    5

    Sweet, worked perfect!

  83. scott
    June 20th, 2007 01:22
    4

    Very useful post, thanks Internet!

  84. Terry
    June 4th, 2007 09:48
    3

    That was extremely helpful, can’ tell you how much time that saved me.

  85. jaos
    May 11th, 2007 18:42
    2

    man i want to distable norton internet security but i need a pw any help…. and i have not set any pass words so i think

  86. andy
    May 8th, 2007 07:56
    1

    lol – nice one – could have done with knowing that a while back!

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