Hack to Remove/Uninstall Symantec Norton Antivirus (SAV) Client without Password

Norton AntiVirus Clients or Symantec AntiVirus Clients especially Corporate Edition Clients can be installed as managed network setup type by a Symantec AntiVirus Server. When a Symantec AntiVirus Client is managed, it will prompt for password when uninstalling client via local computer Control Panel Add or Remove Program applet. If you don’t know or forget the password, then the client is not able to uninstall or remove. And the SAV client uninstall password won’t work with server group password too, as if you enter that password, you will receive an invalid password message.

The client uninstallation password is different from the server group password, and it can be set by the administrator through the Symantec System Center for the client that is managed. If the client uninstallation password has not been set or changed specifically, it will still be the default password. Thus, first thing to try in order to successfully uninstall a Symantec Client Security program is by using the default password for the uninstalling clients, which is symantec.

In the cases where Symantec AntiVirus server has been taken down and no longer exist, or the client computer has no access to company network, or the default client uninstall password does not work, the following hack will enable you to remove Symantec Antivirus without using a password:

  1. Open Registry Editor (regedit).
  2. Navigate to the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\Administrator Only\Security\

  3. Change the value for useVPuninstallpassword key from 1 to 0.
  4. Exit Registry Editor and now you can uninstall Symantec AntiVirus Client.

The trick should work on most version of Symantec AntiVirus client or Norton AntiVirus Client, including version 7, 8, 9 or 10.


73 Responses to “Hack to Remove/Uninstall Symantec Norton Antivirus (SAV) Client without Password”

Pages: [3] 2 1 » Show All

  1. odessa
    July 1st, 2009 22:36
    73

    thank you very much !! now I can delete my non updated symantec client 9 !!! thank you

  2. Robert
    June 8th, 2009 02:26
    72

    Beautiful…thanks for the information.

    It worked seamlessly.

    Now I can install avast on some desktops my boss gave me when he moved his practice.

  3. J
    June 7th, 2009 05:51
    71

    Worked perfectly! Simple and effective solution. Cheers!

  4. ernes
    May 30th, 2009 04:53
    70

    Ahmet-Ankara ’s solution worked for me, saving me much bother… The original solution did not work because I had no such registry key, it seems that symantec closed this loophole. And the manual uninstall is a joke, these guys at symantec are assess if they expect anyone to go at such length. Well thank you Ankara!

  5. DeathTap
    May 29th, 2009 00:16
    69

    Worked! I can’t believe it’s this simple, but you should mention that you need to stop the services.

    Start > Run > ’services.msc’

    Stop all Symantec processes then do this.

  6. El Gordo
    May 19th, 2009 23:17
    68

    It works! You are a star

  7. Kapil
    May 13th, 2009 05:16
    67

    this thig worked…

    thanks a milion ..u are great

  8. Kent Davidson
    May 8th, 2009 12:08
    66

    Thank you! Talk about security by obscurity!

  9. Liffe
    May 5th, 2009 22:33
    65

    thank you!

  10. Danielle
    May 4th, 2009 03:41
    64

    Thank you so much!! You’re a life saver!

  11. Sean
    May 2nd, 2009 13:54
    63

    Phew!!!!!!! Thanks so much for this !

  12. ektefaie
    April 28th, 2009 14:39
    62

    good.it worked

  13. Pete
    April 9th, 2009 00:24
    61

    How do I remove it from the server with no password?

  14. anonimo
    March 24th, 2009 17:25
    60

    Funciona 100% muchas gracias =)

  15. Cristian Ayala
    March 23rd, 2009 22:48
    59

    Muchas Gracias, me Sirvio de Mucho

    saludos

  16. Mauro
    March 18th, 2009 03:31
    58

    Gracias Capo, le salvaste la vida a un equipo que estaba por tirar de un segundo piso.

  17. silvio
    March 18th, 2009 01:28
    57

    caro amigo,
    nao consegui, pois tentei remover com revo unistaler e creio que deva ter apagado topicos que vc pediu, so consegui chegar ate INTEL, como devo agir.. por favor me ajude…
    ou sera que tenho que reionstalar tudo…

    grato silvio faustino

  18. hardy
    March 12th, 2009 18:05
    56

    Wonderful thanx

  19. javed
    March 6th, 2009 17:53
    55

    how i do remove symantec antivirus

  20. Don
    February 25th, 2009 04:55
    54

    Wonderful

  21. Alejandro
    February 19th, 2009 03:15
    53

    Gracias,

    Excelente aporte amigos, me salvo gran parte de un dia de trabajo, jejejej

    Sdos

  22. eric
    February 18th, 2009 05:10
    52

    Hola al Equipo que publico este articulo, estoy muy agradecido por el BRILLANTE truco para desinstalar el producto de Symantec ya que no tenia la clave.

    fue de mucha ayuda porfin pude quitar el programa de mi cpu. por todo esto muchas gracias

    les mando un cordial saludo GRACIAS!

  23. yogesh
    February 10th, 2009 19:12
    51

    plz reply to me symantec antivirus not uninstalling y

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