Comments on: Samsung HP-S4253 42-inch HD Plasma TV Review by Sci-Tech Today

By: Daniel Bryan

Daniel Bryan — Sat, 07 Nov 2009 17:46:28 +0000

I had this exact same problem.. Today I was watching my 50 inch plasma Samsung.. and all of a sudden.. the screen went black n I had a buzzing sound comming out from the speakers.. I have rang the catalogue immediately n there sending out a engineer.. after reading these comments im not too hopefull about a positive outcome.. there is a tv show in the UK called watchdog that deal with problems like this.. Im going to try and get in contact.. anyone else with anything that can help please contact me..we all need to be in this together to be able to get heard.. we should be refunded.

manage@live.co.uk

thanks

Daniel

By: Suarez

Suarez — Sat, 16 May 2009 05:25:19 +0000

WE COULD FILE A CLASS ACTION SUIT IF WE HAVE ENOUGH PEOPLE.
I have created a group so we can join and try to solve this issue, please register at http://groups.yahoo.com/group/against_samsung/join so we can get organized and get a lawyer, I have seen more than 30 people online… hopefully there are even more. Thanks! Suarez

By: Miguel Suarez

Miguel Suarez — Sat, 16 May 2009 01:58:35 +0000

Did any of you got anywhere?

We’ve been using our new 50″ Samsung plasma TV for 5 weeks, all of the sudden while we’re watching TV a loud noise comes out of it and a line starts appearing on the screen. It turned out to be a crack on the panel, but in the inside. The TV is not even mounted, we didn’t touch it, didn’t do anything to it and it’s been sitting there for 5 weeks. A Tech sent by Samsung looked at it and specify to Samsung that there was no external damage, not a a scratch… NOTHING, still they refuse cover the TV becaused they say we damaged the TV…. HOW????? BY WATCHING TV???? I’ve also seen a few posts on different websites about this, has anybody been successful on getting the TV fixed? this is unacceptable.

By: Lee

Lee — Mon, 01 Dec 2008 02:05:14 +0000

Our 42″ Samsung has the same “crack” issue. Ours is less than 2 years old! We need to get Samsung to fess up to the issues with their TV’s

By: doug

doug — Wed, 12 Nov 2008 04:55:05 +0000

when we were watching tv it made a noise and the picture is gone and there is a buzzing noise coming from the speakers. And now there is a crack in the right top corner. The tv “pn50a450 samsung” hasn’t moved since it was installed 5 months ago. I have a tech coming tomorrow. I called samsung and told them what was happening and they said it6 wouldn’t be covered because it’s physical damage. I said samsung should admit that these tv’s physically damage themselves.I made the lady agree with me that I’am out $2000.00 she said it appears that way. so i pretty much just rented a 50 inch tv for 5 months for $1798.00 plus $400.00 for warranty

By: Bart

Bart — Tue, 04 Nov 2008 21:59:49 +0000

This just happened to my 50″ Samsung hp-t5054 as well. The tech came and took pictures of the crack and told me he is going to send the pics to Samsung for them to decide what to do. I am not too hopeful now.

By: tarden4

tarden4 — Sat, 25 Oct 2008 18:27:05 +0000

Samsung is doing the same to me! my tv was playing beautifully and made a pop and crackle and shut off… since then no picture and just a buzzing sound.. i have two techs come look at it and mark no physical damage but because of the crack they wont repair it.. I am thinking of getting a lawyer this week.. samsung is sending out a tech from their company and if they dont give me what we are seeking i am going to fight them to the fullest extent that i can.. we should all join up and do something.. this is not right.. i also have a 4 year extended warranty that 6th ave electronics will not honor.. what is the point of it? i am curious, where have you found many other cases of the exact same problem? i am looking to gather all the info i can to use against samsung..
thanks!

By: Joey McAllister

Joey McAllister — Fri, 03 Oct 2008 03:55:07 +0000

Today I filed a complaint with the attorny generals office today in NY. I have also found many many other cases of the same exact problem. Samsung has sold alot of defective products and should be held accountable and horor their warranty

By: Jeff Kelly

Jeff Kelly — Fri, 26 Sep 2008 05:01:07 +0000

Joey, good luck, I had to files open with the BBB and they closed both of them with no help. I still have my TV. Maybe the two of us can do more.

Jeff

By: Joey McAllister

Joey McAllister — Fri, 26 Sep 2008 04:17:21 +0000

I had the same exact problem with a 50 inch plasma. Samsung also told me they wont fix it. I put in a complaint with the better business bureau and with my local TV station

By: Jeff Kelly

Jeff Kelly — Mon, 13 Aug 2007 23:51:24 +0000

I bought a Samsung HPT4254 and 42 days of great service and with no external force the crystal cracked all the way across the screen. The store where I bought the TV said they do not cover cracks and samsung said they will not cover it. I am now stuck with a 42 in. black screen. Circuit City and samsung will get no more of my business. Does anyone else have any help for me.

Jeff