Windows, IE and Office Randomly Lock-ups, Freezes, Crashes or Hangs Windows操作系統， IE瀏覽器和Office隨機拘留所，凍結，崩潰或掛起

If you have frequently and randomly experienced Microsoft Windows, Internet Explorer, Microsoft Office applications, third party software or even the whole Windows PC hanged or freezing, you may have affected by conflict problem caused by security update patch from如果您有經常和經驗豐富的隨機微軟Windows ， Internet Explorer中， Microsoft Office應用程序，第三方軟件甚至整個Windows電腦絞死或凍結，您可能受衝突影響的問題所造成的安全性更新修補程序 Microsoft Security Bulletin MS06-015 (KB908531), Microsoft安全公告MS06 - 015 （的KB908531 ） which was release on 11th April 2006 to fix security vulnerability in Windows Explorer that could allow remote code execution.這是釋放2006年四月11日修正安全漏洞，在Windows資源管理器，可以允許遠程代碼執行。

Some symptoms and errors of the problems include:一些症狀和錯誤的問題包括：

• Computer frozen and not responding upon right-clicking on the Windows desktop.計算機凍結，並沒有回應後右鍵點擊在Windows桌面上。
• Unable to access special folders like “My Documents” or “My Pictures”.無法存取特殊文件夾，如“我的文檔”或“我的圖片” 。
• Microsoft Office applications including Word documents and Excel spreadsheets may stop responding or hang when you attempt to save or open Office files in the “My Documents” folder, or network folder. Microsoft Office應用程序，包括Word文件和Excel表格可能會停止響應或掛起當您嘗試保存或打開Office文件中的“我的文檔”文件夾或網絡文件夾。
• Office files in the “My Documents” folder are not able to open in Microsoft Office. Office文件中的“我的文檔”文件夾無法打開微軟Office 。
• Opening a file through an application’s File / Open menu causes the program to stop responding.開幕式的文件通過一個應用程序的文件/打開菜單會導致程序停止響應。
• Typing an address into Internet Explorer’s address bar has no effect, and Internet Explorer may hang without responding and crash.輸入地址到Internet Explorer的地址欄中沒有影響，和Internet Explorer可能會掛起沒有回應，並墜毀。
• Right-clicking on a file and selecting Send To has no effect.右鍵點擊一個文件並選擇傳送到不發生效力。
• Clicking on the plus (+) sign beside a folder in Windows Explorer has no effect, and Windows Explorer may locks up and freezes.點擊加號（ + ）旁邊的一個文件夾在Windows資源管理器沒有影響，以及Windows資源管理器可能鎖定和凍結。
• Some third-party applications stop responding when opening or saving data in the ‘My Documents’ folder.一些第三方應用程序停止響應時，打開或保存的數據在'我的文檔'的文件夾中。
• Windows Explorer hangs when clicks on My Computer in the Folders Explorer Bar in the left pane. Windows資源管理器掛起時，點擊我的電腦中的文件夾瀏覽器欄在左窗格中。
• Microsoft Outlook stop responding when trying to add attachments. Microsoft Outlook中時停止響應嘗試新增附件。
• vanished or disappeared external drives消失或消失外部驅動器
• Printers inoperable and not functioning.印表機無法操作，以及無法運作。

The security fix MS06-015 (KB908531) can be installed automatically via Automatic Updates if you enable the feature in your Windows system, or manually by installing it through Windows Update or Microsoft Update.該安全補丁MS06 - 015 （的KB908531 ）可以通過自動安裝自動更新如果您啟用此功能在您的Windows系統，或手動安裝它通過Windows Update或Microsoft Update 。 So you may be affected without knowing it if Windows automatically applied the patch to your Windows shell.所以，你可能會受到影響不知道，如果Windows自動修補程序適用於您的Windows外殼。

Microsoft has published微軟已經發布 Microsoft Knowledge Base Article 918165 Microsoft知識庫文章918165 which explains the cause of the problems:這也解釋了為什麼事業的問題：

The MS06-015 security update package installs a new binary, VERCLSID.EXE, which validates shell extensions before they are instantiated by the Windows Shell or Windows Explorer.的MS06 - 015安全更新程序包安裝一個新的二進制， VERCLSID.EXE ，這證明了外殼擴展，才實例的Windows外殼程序或Windows資源管理器。 On some computers, VERCLSID.EXE stops responding.在某些計算機上， VERCLSID.EXE停止響應。 The following have been identified to cause VERCLSID.EXE to stop responding:下列已查明造成VERCLSID.EXE停止響應：

• Hewlett-Packard’s Share-to-Web software.惠普的Share - to - Web軟件。 There have been reported issues where HP software causes the VERCLSID.EXE process to stop responding.有報導問題上，如果惠普的軟件造成VERCLSID.EXE進程停止響應。 In particular, HP’s Share-to-Web Namespace Daemon (Hpgs2wnd.exe) which ships with:特別是，惠普公司的Share - to - Web命名空間守護進程（ Hpgs2wnd.exe ） ，其中船舶：
  • HP PhotoSmart software惠普Photosmart軟件
  • Any HP DeskJet printer that includes a card reader任何惠普DeskJet打印機，其中包括一個讀卡器
  • HP Scanners惠普掃描儀
  • Some HP CD-DVD RWs一些惠普的CD - DVD的RWs
  • HP Cameras惠普相機
  • Share-to-Web Namespace Daemon can be found in the “C:\Program Files\hewlett-packard\hp share-to-web\hpgs2wnd.exe” folder.共享的網絡名稱守護進程可以發現在“ C ： \ Program Files文件\惠普\馬力分享到網頁\ hpgs2wnd.exe ”文件夾。 Share-to-Web is auto-started from both the Startup menu and the Run registry key.共享的網絡是自動開始從啟動菜單和運行註冊表項。
• The VERCLSID.EXE process is flagged by Sunbelt Kerio Personal Firewall. VERCLSID.EXE進程的標記的陽光帶Kerio個人防火牆。 Sunbelt Kerio Personal Firewall (http://www.sunbelt-software.com/Kerio.cfm) has a feature which flags any attempt by an application to launch another application for the user’s approval.陽光帶Kerio個人防火牆（ http://www.sunbelt-software.com/Kerio.cfm ）有一個特點，國旗的任何企圖申請啟動另一個應用程序，為用戶的批准。 Kerio is flagging Explorer.exe’s launch of VERCLSID.EXE.安裝Kerio Explorer.exe的是衰退的發射VERCLSID.EXE 。 When this occurs, VERCLSID.EXE’s execution stops until the user clicks through Kerio’s notification dialog.發生這種情況時， VERCLSID.EXE的停止執行，直到用戶點擊通過Kerio的通知對話框。 Users can configure Kerio to allow VERCLSID.EXE to execute without prompting.用戶可以配置安裝Kerio允許VERCLSID.EXE執行，不需提示。

Beside, there are reported that there is also conflict and incompatibility with older version editions of NVIDIA graphics card drivers.旁邊，有報告說，也有衝突和不符合舊版本的版本的NVIDIA顯卡驅動程序。

The resolution and workaround suggested by Microsoft involves adding a value into the registry:該決議和替代微軟的建議包括增加值到註冊表：

• Hewlett-Packard’s Share-to-Web software.惠普的Share - to - Web軟件。 The那個 MS06-015 (908531) MS06 - 015 （ 908531 ） security update includes a “white list”; VERCLSID.EXE will not scan any extension that appears on this list.安全性更新包括一個“白名單” ; VERCLSID.EXE不會掃描任何延長出現在這一名單。 Adding the HP shell extension corrects the problem.新增的HP外殼擴展糾正這個問題。 Manually edit the registry:手動修改註冊表：
  1. Log on to the computer with an account with administrator privileges.登錄到該計算機上的帳戶具有管理員特權。
  2. Click the Start button and then click Run.單擊開始按鈕，然後單擊運行。
  3. Type Regedit and then click OK.鍵入regedit ，然後單擊確定。
  4. Navigate to the following key:瀏覽到以下項：

     HKEY_LOCAL_MACHINE\SOFTWARE\ HKEY_LOCAL_MACHINE \軟件\
     Microsoft\Windows\CurrentVersion\微軟\的Windows \ CurrentVersion \
     Shell Extensions\Cached殼牌擴展\緩存

  5. Right-click “Cached”, point to New, click “DWORD Value”, and then enter:右鍵單擊“緩存” ，指向新建，然後單擊“ DWORD值” ，然後輸入：

     {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0×401 （ A4DF5659 - 0801 - 4A60 - 9607 - 1C48695EFDA9 ） （ 000214E6 - 0000 - 0000 - C000 - 000000000046 ） 0 × 401

  6. Set the Data of this value to 1 by right clicking the key, select Modify, and type “1″ into the Value date field.集數據的這個值為1右擊的關鍵，選擇修改，然後鍵入“ 1 ”到最新的價值領域。
  7. Close the Registry Editor.關閉註冊表編輯器。
  8. Use Task Manager to end the Verclsid.exe process or restart the computer.使用任務管理器，結束Verclsid.exe過程或重新啟動計算機。

  Note: If other third-party COM controls or shell extensions are determined to cause this issue, the same method must be used to add the appropriate shell extension.注意：如果其他第三方的COM控制或外殼擴展決心造成這個問題，同樣的方法必須使用添加適當的外殼擴展。

• VERCLSID.EXE process flagged by Sunbelt Kerio Personal Firewall. VERCLSID.EXE過程中所標示陽光帶Kerio個人防火牆。 Kerio Personal Firewall Users can configure Kerio to allow VERCLSID.EXE to execute without prompting. Kerio個人防火牆，用戶可以配置安裝Kerio允許VERCLSID.EXE執行，不需提示。

There are several registry fixes that automated the above process to just double clicking on the scripts and pressing the Enter to confirm to apply the patch to the Windows registry to resolve the problem.有幾個註冊表修復程序，自動上述過程只需雙擊一下腳本和緊迫的輸入，以確認申請該修補程序的Windows註冊表以解決此問題。 The automatic registry patch can be found at the right hand side of line 383 of自動登錄補丁可以在右邊線383 MS-MVP的MS - MVP and和 here這裡 . 。

Alternatively, until Microsoft update the security patch, you can uninstall the Security Update MS06-015 (KB908531).另外，在微軟更新安全修補程序，您可以卸載安全更新MS06 - 015 （的KB908531 ） 。 How you uninstall Windows update is from Add or Remove Programs at Control Panel, and disable Automatic Updates to prevent it from automatically downloads and applies the security fix again.您如何卸載Windows更新是從添加或刪除程序在控制面板，並禁用自動更新，以防止其自動下載並適用的安全補丁了。

Note: If you cannot see any updates applied to Windows in Add or Remove Programs, click on and check the “Show updates” at the top of the Windows, after “Currently installed program:”.注意：如果你不能看到任何更新適用於Windows的添加或刪除程序，點擊並選中“顯示更新”上方的Windows ，在“當前安裝的程序： ” 。

Update: Microsoft has released updated patch that addresses the issues.更新：微軟已發布更新補丁，以解決問題。

IMPORTANT : This is a machine translated page which is provided "as is" without warranty. 重要說明：這是一台機器翻譯網頁這是“原樣”提供，無保修。 Machine translation may be difficult to understand.機器翻譯可能很難理解。 Please refer to請參閱 original English article英文原文的文章 whenever possible.只要有可能。

Share and contribute or get technical support and help at共享和貢獻或獲得技術支持和幫助 My Digital Life Forums 我的數字生活論壇 . 。

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