窗口, IE和任意办公室锁住,结冰,碰撞或者垂悬

如果您有频繁地和任意地有经验的微软视窗、Internet Explorer、微软办公系统应用、第三方软件甚至整体窗口个人计算机垂悬或结冰,您也许由安全更新补丁造成的冲突问题影响了从 微软安全公报MS06-015 (KB908531), 哪些是发行在2006年4月11日固定安全漏洞的在可能允许遥远的代码施行的Windows Explorer。

问题的有些症状和错误包括:

  • 计算机结冰和不反应在用鼠标右键单击在窗口桌面。
  • 无法访问特别文件夹喜欢“我的文件”或“我的图片”。
  • 微软办公系统应用包括词文件和擅长报表也许停止反应或垂悬,当您试图保存或打开在“我的文件”文件夹时的办公室文件,或者网络文件夹。
  • 在“我的文件”文件夹的办公室文件不能开始在微软办公系统。
  • 打开文件通过应用文件/开放菜单造成节目停止反应。
  • 键入一个地址到Internet Explorer的地址酒吧里没有作用,并且Internet Explorer也许垂悬,无需反应和碰撞。
  • 用鼠标右键单击在文件和选择不送有作用。
  • 点击在正(+)标志在一个文件夹旁边在Windows Explorer没有作用,并且Windows Explorer可以关起来并且结冰。
  • 当打开或保存数据我的文件’文件夹时,一些第三方应用在`停止反应。
  • 当在文件夹探险家酒吧点击我的计算机在左窗格时, Windows Explorer垂悬。
  • Microsoft Outlook中止反应,当设法增加附件时。
  • 消失的或消失的外部驱动
  • 打印机不能动手术和不起作用。

安全固定MS06-015 (KB908531)可以自动地安装通过自动更新,如果您在您的窗口系统使能特点或者手工通过安装它通过窗口更新或微软更新。 如此您可以是受影响,无需知道它,如果窗口自动地应用了补丁于您的窗口壳。

微软出版了 微软知识库文章918165 哪些解释问题的起因:

MS06-015安全更新包裹安装新的双, VERCLSID.EXE,确认壳引伸,在他们是由窗口壳或Windows Explorer之前instantiated。 在有些计算机, VERCLSID.EXE停止反应。 下列被辨认造成VERCLSID.EXE停止反应:

  • 惠普的份额对网软件。 那里报告了问题, HP软件造成VERCLSID.EXE过程停止反应。 特别是, HP的份额对网运送的Namespace邪魔(Hpgs2wnd.exe) :
    • HP PhotoSmart软件
    • 包括一台卡片阅读机的任何HP DeskJet打印机
    • HP扫描器
    • 某些HP CD-DVD RWs
    • HP照相机
    • Share-to-Web Namespace Daemon can be found in the “C:\Program Files\hewlett-packard\hp share-to-web\hpgs2wnd.exe” folder. Share-to-Web is auto-started from both the Startup menu and the Run registry key.
  • The VERCLSID.EXE process is flagged by Sunbelt Kerio Personal Firewall. Sunbelt Kerio Personal Firewall (http://www.sunbelt-software.com/Kerio.cfm) has a feature which flags any attempt by an application to launch another application for the user’s approval. Kerio is flagging Explorer.exe’s launch of VERCLSID.EXE. When this occurs, VERCLSID.EXE’s execution stops until the user clicks through Kerio’s notification dialog. Users can configure Kerio to allow VERCLSID.EXE to execute without prompting.

Beside, there are reported that there is also conflict and incompatibility with older version editions of NVIDIA graphics card drivers.

The resolution and workaround suggested by Microsoft involves adding a value into the registry:

  • Hewlett-Packard’s Share-to-Web software. The MS06-015 (908531) security update includes a “white list”; VERCLSID.EXE will not scan any extension that appears on this list. Adding the HP shell extension corrects the problem. Manually edit the registry:
    1. Log on to the computer with an account with administrator privileges.
    2. Click the Start button and then click Run.
    3. Type Regedit and then click OK.
    4. Navigate to the following key:

      HKEY_LOCAL_MACHINE\SOFTWARE\
      Microsoft\Windows\CurrentVersion\
      Shell Extensions\Cached

    5. Right-click “Cached”, point to New, click “DWORD Value”, and then enter:

      {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0×401

    6. Set the Data of this value to 1 by right clicking the key, select Modify, and type “1″ into the Value date field.
    7. Close the Registry Editor.
    8. Use Task Manager to end the Verclsid.exe process or restart the computer.

    Note: If other third-party COM controls or shell extensions are determined to cause this issue, the same method must be used to add the appropriate shell extension.

  • VERCLSID.EXE process flagged by Sunbelt Kerio Personal Firewall. Kerio Personal Firewall Users can configure Kerio to allow VERCLSID.EXE to execute without prompting.

There are several registry fixes that automated the above process to just double clicking on the scripts and pressing the Enter to confirm to apply the patch to the Windows registry to resolve the problem. The automatic registry patch can be found at the right hand side of line 383 of MS-MVP and here.

Alternatively, until Microsoft update the security patch, you can uninstall the Security Update MS06-015 (KB908531). How you uninstall Windows update is from Add or Remove Programs at Control Panel, and disable Automatic Updates to prevent it from automatically downloads and applies the security fix again.

Note: If you cannot see any updates applied to Windows in Add or Remove Programs, click on and check the “Show updates” at the top of the Windows, after “Currently installed program:”.

Update: Microsoft has released updated patch that addresses the issues.

IMPORTANT: This is a machine translated page which is provided "as is" without warranty. Machine translation may be difficult to understand. Please refer to original English article whenever possible.

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7 Responses to “Windows, IE and Office Randomly Lock-ups, Freezes, Crashes or Hangs”

  1. Tony Hall
    May 7th, 2006 11:58
    1

    I am using Windows ME and have all the symptoms described above but I do not use HP or Sunbelt. I looked for the registry entry described but there is no \\\\\cached subfile to extensions. Is there
    anywhere else in ME that I should be looking.

    thanks

  2. Administrator
    May 7th, 2006 15:24
    2

    Hi Tony I believe the above problem may not related to windows ME, so your issue might be not related. Try update your Windows with all the patches.

  3. Vasanth
    July 3rd, 2006 14:40
    3

    Hi,

    When i use my PC loaded with XP ser pack2 and try to download things like Yahoo msgr etc, I am unable to download them.At the same time when i chat using SKYPE s/w i am able to listen the voice other side but my voice isnt heard by them.One more thing is that when i try to move the Windows across the screen they move very slowly across the screen.

    My PC often hangs when I use internet.

    My PC spec:

    400MHz processor,20GB HDD,196MB RAM

    I am not just able to relate what the problem is?

    Many thanks
    Vasanth

  4. Administrator
    July 3rd, 2006 16:15
    4

    Vasanth, there are too many possibilities to your problem, it may caused by hardware problem, or you may try to reinstall Windows. Also check if your mic is attached properly.

  5. Dipendra
    July 13th, 2006 09:37
    5

    I have done all this but, there’s no difference.In a folder if there is pictures it freezes, and when i try to send a picture though msn,etc… it also freezes. Please help me?!
    Specs:
    *1.86GHz
    *512 Mb of RAM
    *60GB HDD

  6. Mysterio
    July 13th, 2006 09:59
    6

    I have exactly the same problem as Dipendra, same Specs:
    *1.86GHz
    *512 Mb of RAM
    *60GB HDD
    *running on Windows XP Home
    * Toshiba Satellite M40x(Notebook)
    Please help me!!

  7. Peter Kovacs
    March 14th, 2008 03:27
    7

    – Remove Media Preview
    regsvr32 /u shmedia.dll

    – Remove’s image preview
    regsvr32 /u shimgvw.dll

    To re-register them, just run the same commands without the /u trigger.

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